Customer knowledge enabled innovation capability: Proposing a measurement scale

Journal of Knowledge Management

Volumn 15, Issue 4, 2011, Pages 648-674

  Belkahla, Wafa ^a   Triki, Abdelfattah ^a  

^a UNIVERSITY OF TUNIS   (Tunisia)

Author keywords

Customer service management; Innovation; Knowledge management; Knowledge based capabilities; Measurement scale

Indexed keywords

EID: 79960338281     PISSN: 13673270     EISSN: None     Source Type: Journal    
DOI: 10.1108/13673271111152009     Document Type: Article

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