Comprehension of relationship quality in the retail environment

Managing Service Quality

Volumn 20, Issue 3, 2010, Pages 213-235

  Vesel, Patrick ^a   Zabkar, Vesna ^b  

^a doo   (Slovenia)

^b UNIVERSITY OF LJUBLJANA   (Slovenia)

Author keywords

Eastern Europe; Quality; Relationship marketing; Retailing; Trust

Indexed keywords

EID: 77951997718     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604521011041952     Document Type: Article

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