Do Chinese cultural values affect customer satisfaction/loyalty?

International Journal of Contemporary Hospitality Management

Volumn 20, Issue 2, 2008, Pages 156-171

  Hoare, Rui Jin ^a   Butcher, Ken ^a  

^a GRIFFITH UNIVERSITY   (Australia)

Author keywords

China; Culture; Customer loyalty; Gender; Quality; Restaurants

Indexed keywords

EID: 41549156601     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110810852140     Document Type: Article

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