Using fuzzy DEMATEL in modeling the causal relationships of the antecedents of organizational citizenship behavior (OCB) in the hospitality industry: A case study in the Philippines

Journal of Hospitality and Tourism Management

Volumn 34, Issue , 2018, Pages 11-29

  Ocampo, Lanndon A ^a,b   Tan, Tiffany Adelaine G ^a   Sia, Leahlizbeth A ^a  

^a UNIVERSITY OF THE PHILIPPINES CEBU   (Philippines)

^b CEBU TECHNOLOGICAL UNIVERSITY   (Philippines)

Author keywords

Antecedents; DEMATEL; Fuzzy set theory; Hospitality industry; Organizational citizenship behavior

Indexed keywords

EID: 85034820459     PISSN: 14476770     EISSN: 18395260     Source Type: Journal    
DOI: 10.1016/j.jhtm.2017.11.002     Document Type: Article

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