메뉴 건너뛰기




Volumn 41, Issue , 2014, Pages 129-140

Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus

Author keywords

Cyprus; Job involvement; Job satisfaction; Organizational commitment; SEM; Turnover intention

Indexed keywords

ATTITUDINAL SURVEY; EMPLOYMENT; KNOWLEDGE; NUMERICAL MODEL; TURNOVER;

EID: 84885133136     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2013.09.013     Document Type: Article
Times cited : (254)

References (106)
  • 2
    • 84986665106 scopus 로고
    • The measurement and antecedents of affective, continuance and normative commitment to the organization
    • Allen N.J., Meyer J.P. The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology 1990, 63:1-18.
    • (1990) Journal of Occupational Psychology , vol.63 , pp. 1-18
    • Allen, N.J.1    Meyer, J.P.2
  • 3
    • 0001285746 scopus 로고
    • The ego in contemporary psychology
    • Allport G. The ego in contemporary psychology. Psychological Review 1943, 50:451-476.
    • (1943) Psychological Review , vol.50 , pp. 451-476
    • Allport, G.1
  • 5
    • 34250803275 scopus 로고    scopus 로고
    • Human resources in tourism: still waiting for change
    • Baum T. Human resources in tourism: still waiting for change. Tourism Management 2007, 1(28):1383-1399.
    • (2007) Tourism Management , vol.1 , Issue.28 , pp. 1383-1399
    • Baum, T.1
  • 7
    • 84979527269 scopus 로고    scopus 로고
    • Place, people and interpretation: issues of migrant labor and tourism imagery in Ireland
    • Baum T., Hearns N., Devine F. Place, people and interpretation: issues of migrant labor and tourism imagery in Ireland. Tourism and Recreation Research 2007, 32(3):39-48.
    • (2007) Tourism and Recreation Research , vol.32 , Issue.3 , pp. 39-48
    • Baum, T.1    Hearns, N.2    Devine, F.3
  • 9
    • 4243159210 scopus 로고
    • Significant tests and goodness of fit in the analysis of covariance structures
    • Bentler P.M., Bonett D.G. Significant tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin 1980, 88:588-606.
    • (1980) Psychological Bulletin , vol.88 , pp. 588-606
    • Bentler, P.M.1    Bonett, D.G.2
  • 11
    • 0002548257 scopus 로고
    • Amultiple study investigation of the dimensionality of job involvement
    • Blau G. Amultiple study investigation of the dimensionality of job involvement. Journal of Vocational Behavior 1985, 27:19-36.
    • (1985) Journal of Vocational Behavior , vol.27 , pp. 19-36
    • Blau, G.1
  • 13
    • 64049089811 scopus 로고    scopus 로고
    • Employees intent to leave: a comparison of determinants of intent to leave versus intent to stay
    • Cho S., Johanson M.M., Guchait P. Employees intent to leave: a comparison of determinants of intent to leave versus intent to stay. International Journal of Hospitality Management 2009, 28(3):374-381.
    • (2009) International Journal of Hospitality Management , vol.28 , Issue.3 , pp. 374-381
    • Cho, S.1    Johanson, M.M.2    Guchait, P.3
  • 15
    • 70350706448 scopus 로고    scopus 로고
    • Tourism in Cyprus: recent trends and lessons from the tourist satisfaction survey
    • Clerides S., Pashourtidou N. Tourism in Cyprus: recent trends and lessons from the tourist satisfaction survey. Cyprus Economic Policy Review 2007, 1(2):51-72.
    • (2007) Cyprus Economic Policy Review , vol.1 , Issue.2 , pp. 51-72
    • Clerides, S.1    Pashourtidou, N.2
  • 16
    • 0039620970 scopus 로고    scopus 로고
    • The relationship between commitment forms and work outcomes: a comparison of three models
    • Cohen A. The relationship between commitment forms and work outcomes: a comparison of three models. Human Relations 2000, 53(3):387-417.
    • (2000) Human Relations , vol.53 , Issue.3 , pp. 387-417
    • Cohen, A.1
  • 17
    • 84885115007 scopus 로고    scopus 로고
    • Comprehensive human resource planning: an essential key to sustainable tourism in island settings
    • Channel View Publications, Clevedon, C. Cooper (Ed.)
    • Conlin M., Baum T. Comprehensive human resource planning: an essential key to sustainable tourism in island settings. Classic reviews in tourism 2003, 115-129. Channel View Publications, Clevedon. C. Cooper (Ed.).
    • (2003) Classic reviews in tourism , pp. 115-129
    • Conlin, M.1    Baum, T.2
  • 18
    • 84998014293 scopus 로고    scopus 로고
    • The impact of work-related goals on hospitality industry employee variables
    • Crawford A., Hubbard S. The impact of work-related goals on hospitality industry employee variables. Tourism and Hospitality Research 2008, 8(2):116-124.
    • (2008) Tourism and Hospitality Research , vol.8 , Issue.2 , pp. 116-124
    • Crawford, A.1    Hubbard, S.2
  • 19
    • 80051732525 scopus 로고    scopus 로고
    • Three-component commitment and turnover: an examination of temporal aspects
    • Culpepper R.A. Three-component commitment and turnover: an examination of temporal aspects. Journal of Vocational Behavior 2011, 79(2):517-527.
    • (2011) Journal of Vocational Behavior , vol.79 , Issue.2 , pp. 517-527
    • Culpepper, R.A.1
  • 20
    • 0033473839 scopus 로고    scopus 로고
    • The causal order of job satisfaction and organizational commitment in models of employee turnover
    • Currivan D.B. The causal order of job satisfaction and organizational commitment in models of employee turnover. Human Resource Management Review 1999, 9(4):495-524.
    • (1999) Human Resource Management Review , vol.9 , Issue.4 , pp. 495-524
    • Currivan, D.B.1
  • 21
    • 84885124149 scopus 로고    scopus 로고
    • Cyprus Tourism Organization. Annual report 2011. Retrieved 14.10.12, from
    • Cyprus Tourism Organization. Annual report 2011. Retrieved 14.10.12, from http://media.visitcyprus.com/media/b2b_gr/CTOAnnualReports/Annual_Report_2011.pdf.
  • 23
    • 0036623999 scopus 로고    scopus 로고
    • Work relationships in telephone call centers: understanding emotional exhaustion and employee withdrawal
    • Deery S., Iverson R., Walsh J. Work relationships in telephone call centers: understanding emotional exhaustion and employee withdrawal. Journal of Management Studies 2002, 39(4):472-496.
    • (2002) Journal of Management Studies , vol.39 , Issue.4 , pp. 472-496
    • Deery, S.1    Iverson, R.2    Walsh, J.3
  • 24
    • 77954179869 scopus 로고
    • Industrial workers' world: a study of the central life interests of industrial workers
    • Dubin R. Industrial workers' world: a study of the central life interests of industrial workers. Social Problems 1956, 3:131-142.
    • (1956) Social Problems , vol.3 , pp. 131-142
    • Dubin, R.1
  • 26
    • 84992924997 scopus 로고    scopus 로고
    • Work satisfaction, organizational commitment and withdrawal behaviors
    • Falkenburg K., Schyns B. Work satisfaction, organizational commitment and withdrawal behaviors. Management Research News 2007, 30(10):708-723.
    • (2007) Management Research News , vol.30 , Issue.10 , pp. 708-723
    • Falkenburg, K.1    Schyns, B.2
  • 27
    • 71549146355 scopus 로고    scopus 로고
    • That's not fair! The test of a model of organizational justice, job satisfaction, and organizational commitment among hotel employees
    • Fulford M.D. That's not fair! The test of a model of organizational justice, job satisfaction, and organizational commitment among hotel employees. Journal of Human Resources in Hospitality & Tourism 2005, 4(1):73-84.
    • (2005) Journal of Human Resources in Hospitality & Tourism , vol.4 , Issue.1 , pp. 73-84
    • Fulford, M.D.1
  • 28
    • 34250332313 scopus 로고    scopus 로고
    • Tourism in the Balearic Islands: a dynamic model for international demand using panel data
    • Garín-Munõz T., Montero-Martin L.F. Tourism in the Balearic Islands: a dynamic model for international demand using panel data. Tourism Management 2007, 28(5):1224-1235.
    • (2007) Tourism Management , vol.28 , Issue.5 , pp. 1224-1235
    • Garín-Munõz, T.1    Montero-Martin, L.F.2
  • 31
    • 33645022542 scopus 로고
    • An investigation of the role of career salience in vocational behavior
    • Greenhaus J. An investigation of the role of career salience in vocational behavior. Journal of Vocational Behavior 1971, 1:209-216.
    • (1971) Journal of Vocational Behavior , vol.1 , pp. 209-216
    • Greenhaus, J.1
  • 34
    • 21344476449 scopus 로고
    • Further assessments of Meyer and Allen's (1991) three component model of organizational commitment
    • Hackett R.D., Bycio P., Hausdorf A. Further assessments of Meyer and Allen's (1991) three component model of organizational commitment. Journal of Applied Psychology 1994, 79(1):15-23.
    • (1994) Journal of Applied Psychology , vol.79 , Issue.1 , pp. 15-23
    • Hackett, R.D.1    Bycio, P.2    Hausdorf, A.3
  • 36
    • 67649887991 scopus 로고    scopus 로고
    • Job satisfaction of restaurant employees: an empirical investigation using the Minnesota satisfaction questionnaire
    • Hancer M., George R.T. Job satisfaction of restaurant employees: an empirical investigation using the Minnesota satisfaction questionnaire. Journal of Hospitality & Tourism Research 2003, 27(1):85-100.
    • (2003) Journal of Hospitality & Tourism Research , vol.27 , Issue.1 , pp. 85-100
    • Hancer, M.1    George, R.T.2
  • 39
    • 0000149880 scopus 로고
    • The structural equation modeling approach: basic concepts and fundamental issues
    • Sage Publications, Inc, Thousand Oaks, CA, R.H. Hoyle (Ed.)
    • Hoyle R.H. The structural equation modeling approach: basic concepts and fundamental issues. Structural equation modeling: Concepts, issues, and applications 1995, 1-15. Sage Publications, Inc, Thousand Oaks, CA. R.H. Hoyle (Ed.).
    • (1995) Structural equation modeling: Concepts, issues, and applications , pp. 1-15
    • Hoyle, R.H.1
  • 42
    • 84855474831 scopus 로고    scopus 로고
    • Understanding the influence of polychronicity on job satisfaction and turnover intention: a study of non-supervisory hotel employees
    • Jang J., George R.T. Understanding the influence of polychronicity on job satisfaction and turnover intention: a study of non-supervisory hotel employees. International Journal of Hospitality Management 2012, 31(2):588-595.
    • (2012) International Journal of Hospitality Management , vol.31 , Issue.2 , pp. 588-595
    • Jang, J.1    George, R.T.2
  • 44
    • 77956497675 scopus 로고    scopus 로고
    • Career satisfaction, organizational commitment and turnover intention
    • Joo B.K., Park S. Career satisfaction, organizational commitment and turnover intention. Leadership and Organizational Development Journal 2009, 31(6):482-500.
    • (2009) Leadership and Organizational Development Journal , vol.31 , Issue.6 , pp. 482-500
    • Joo, B.K.1    Park, S.2
  • 46
    • 0000584702 scopus 로고
    • The concept of alienation and involvement revisited
    • Kanungo R. The concept of alienation and involvement revisited. Psychological Bulletin 1979, 86:119-138.
    • (1979) Psychological Bulletin , vol.86 , pp. 119-138
    • Kanungo, R.1
  • 47
    • 0001131945 scopus 로고
    • Measurement of job and work involvement
    • Kanungo R. Measurement of job and work involvement. Journal of Applied Psychology 1982, 67(3):341-349.
    • (1982) Journal of Applied Psychology , vol.67 , Issue.3 , pp. 341-349
    • Kanungo, R.1
  • 49
    • 33748909052 scopus 로고    scopus 로고
    • Relationships of supervisor support and conflicts in the work-family interface with the selected job outcomes of frontline employees
    • Karatepe O.M., Kilic H. Relationships of supervisor support and conflicts in the work-family interface with the selected job outcomes of frontline employees. Tourism Management 2007, 28(1):238-252.
    • (2007) Tourism Management , vol.28 , Issue.1 , pp. 238-252
    • Karatepe, O.M.1    Kilic, H.2
  • 50
    • 33644910169 scopus 로고    scopus 로고
    • The effects of selected individual characteristics on frontline employee performance and job satisfaction
    • Karatepe O.M., Uludag O., Menevis I., Hadzimehmedagic L., Baddar L. The effects of selected individual characteristics on frontline employee performance and job satisfaction. Tourism Management 2006, 27:547-560.
    • (2006) Tourism Management , vol.27 , pp. 547-560
    • Karatepe, O.M.1    Uludag, O.2    Menevis, I.3    Hadzimehmedagic, L.4    Baddar, L.5
  • 51
    • 17644391725 scopus 로고    scopus 로고
    • Hospitality and hostility: dealing with low response rates in postal surveys
    • Keegan S.N., Lucas R. Hospitality and hostility: dealing with low response rates in postal surveys. International Journal of Hospitality Management 2005, 24(2):157-169.
    • (2005) International Journal of Hospitality Management , vol.24 , Issue.2 , pp. 157-169
    • Keegan, S.N.1    Lucas, R.2
  • 52
    • 0142117567 scopus 로고    scopus 로고
    • Multiple dimensions of organizational commitment: implications for future accounting research
    • Ketchand A.A., Strawser J.R. Multiple dimensions of organizational commitment: implications for future accounting research. Behavioral Research in Accounting 2001, 13:221-251.
    • (2001) Behavioral Research in Accounting , vol.13 , pp. 221-251
    • Ketchand, A.A.1    Strawser, J.R.2
  • 53
    • 84886630214 scopus 로고    scopus 로고
    • Impact of job involvement on employee satisfaction: a study based on medical doctors working at Riphah International University Teaching Hospitals in Pakistan
    • Khan K., Nemati A.L. Impact of job involvement on employee satisfaction: a study based on medical doctors working at Riphah International University Teaching Hospitals in Pakistan. African Journal of Business Management 2011, 5(6):2241-2246.
    • (2011) African Journal of Business Management , vol.5 , Issue.6 , pp. 2241-2246
    • Khan, K.1    Nemati, A.L.2
  • 54
    • 0002781364 scopus 로고    scopus 로고
    • The market viability of European mass tourist destinations. A post-stagnation life-cycle analysis
    • Knowles T., Curtis S. The market viability of European mass tourist destinations. A post-stagnation life-cycle analysis. International Journal of Tourism Research 1999, 1:87-96.
    • (1999) International Journal of Tourism Research , vol.1 , pp. 87-96
    • Knowles, T.1    Curtis, S.2
  • 55
    • 0026231396 scopus 로고
    • Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance
    • Konovsky M.A., Cropanzano R. Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance. Journal of Applied Psychology 1991, 76(5):698-707.
    • (1991) Journal of Applied Psychology , vol.76 , Issue.5 , pp. 698-707
    • Konovsky, M.A.1    Cropanzano, R.2
  • 56
    • 69549128657 scopus 로고    scopus 로고
    • Stylex Publishing Company, Mequon, WI
    • Kosmoski G. Supervision 1997, Stylex Publishing Company, Mequon, WI.
    • (1997) Supervision
    • Kosmoski, G.1
  • 57
    • 84993012709 scopus 로고    scopus 로고
    • Path analysis of organizational commitment, job involvement and job satisfaction in the Turkish hospitality industry
    • Kuruüzüm A., Cetin E.I., Irmak S. Path analysis of organizational commitment, job involvement and job satisfaction in the Turkish hospitality industry. Tourism Review 2009, 64(1):4-16.
    • (2009) Tourism Review , vol.64 , Issue.1 , pp. 4-16
    • Kuruüzüm, A.1    Cetin, E.I.2    Irmak, S.3
  • 58
    • 70149102978 scopus 로고    scopus 로고
    • Individual correlates of organizational commitment and intention to leave the organization
    • Labatmediene L., Endriulaitiene A., Gustainiene L. Individual correlates of organizational commitment and intention to leave the organization. Baltic Journal of Management 2007, 2(2):196-212.
    • (2007) Baltic Journal of Management , vol.2 , Issue.2 , pp. 196-212
    • Labatmediene, L.1    Endriulaitiene, A.2    Gustainiene, L.3
  • 59
    • 0013157586 scopus 로고    scopus 로고
    • An investigation of employees' job satisfaction: the case of hotels in Hong Kong
    • Lam T., Zhang H., Baum T. An investigation of employees' job satisfaction: the case of hotels in Hong Kong. Tourism Management 2001, 22(2):157-165.
    • (2001) Tourism Management , vol.22 , Issue.2 , pp. 157-165
    • Lam, T.1    Zhang, H.2    Baum, T.3
  • 60
    • 0037486229 scopus 로고    scopus 로고
    • The impact of job satisfaction on turnover intent: a test of structural measurement model using a national sample of workers
    • Lambert E.G., Hogan N.L., Barton S.M. The impact of job satisfaction on turnover intent: a test of structural measurement model using a national sample of workers. The Social Science Journal 2001, 38(2):233-250.
    • (2001) The Social Science Journal , vol.38 , Issue.2 , pp. 233-250
    • Lambert, E.G.1    Hogan, N.L.2    Barton, S.M.3
  • 63
    • 33847287602 scopus 로고    scopus 로고
    • Costing staff turnover in hospitality service organizations
    • Lashley C. Costing staff turnover in hospitality service organizations. Journal of Services Research 2001, 1(2):3-24.
    • (2001) Journal of Services Research , vol.1 , Issue.2 , pp. 3-24
    • Lashley, C.1
  • 64
    • 10344226460 scopus 로고    scopus 로고
    • The impact of individual and job characteristics on burnout among civil engineers in Australia and the implications for employee turnover
    • Lingard H. The impact of individual and job characteristics on burnout among civil engineers in Australia and the implications for employee turnover. Construction Management and Economics 2003, 21(1):69-80.
    • (2003) Construction Management and Economics , vol.21 , Issue.1 , pp. 69-80
    • Lingard, H.1
  • 65
    • 11944272672 scopus 로고
    • Areview and meta-analysis of the antecedents, correlates and consequences of organizational commitment
    • Mathieu J., Zajac D. Areview and meta-analysis of the antecedents, correlates and consequences of organizational commitment. Psychological Bulletin 1990, 108:171-194.
    • (1990) Psychological Bulletin , vol.108 , pp. 171-194
    • Mathieu, J.1    Zajac, D.2
  • 66
    • 44949270736 scopus 로고
    • Athree-component conceptualization of organizational commitment
    • Meyer J.P., Allen N.J. Athree-component conceptualization of organizational commitment. Human Resource Management Review 1991, 1:61-89.
    • (1991) Human Resource Management Review , vol.1 , pp. 61-89
    • Meyer, J.P.1    Allen, N.J.2
  • 67
    • 0036679862 scopus 로고    scopus 로고
    • Affective, continuance, and normative commitment to the organization: a meta-analysis of antecedents, correlates, and consequences
    • Meyer J.P., Stanley D.J., Herscovitch L., Topolnytsky L. Affective, continuance, and normative commitment to the organization: a meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior 2002, 61:20-52.
    • (2002) Journal of Vocational Behavior , vol.61 , pp. 20-52
    • Meyer, J.P.1    Stanley, D.J.2    Herscovitch, L.3    Topolnytsky, L.4
  • 68
    • 0000376629 scopus 로고
    • Concept redundancy in organizational research: the case of work commitment
    • Morrow P. Concept redundancy in organizational research: the case of work commitment. Academy of Management Review 1983, 8:486-500.
    • (1983) Academy of Management Review , vol.8 , pp. 486-500
    • Morrow, P.1
  • 70
    • 71549132705 scopus 로고    scopus 로고
    • An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry
    • Nadiri H., Tanova C. An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry. International Journal of Hospitality Management 2010, 29(1):33-41.
    • (2010) International Journal of Hospitality Management , vol.29 , Issue.1 , pp. 33-41
    • Nadiri, H.1    Tanova, C.2
  • 71
    • 34250196859 scopus 로고    scopus 로고
    • An investigation of the moderating effects of organizational commitment on the relationships between work-family conflict and job satisfaction among hospitality employees in India
    • Namasivayam K., Zhao X. An investigation of the moderating effects of organizational commitment on the relationships between work-family conflict and job satisfaction among hospitality employees in India. Tourism Management 2007, 28(5):1212-1223.
    • (2007) Tourism Management , vol.28 , Issue.5 , pp. 1212-1223
    • Namasivayam, K.1    Zhao, X.2
  • 73
    • 80052626293 scopus 로고    scopus 로고
    • The relationship among participative management style, strategy implementation success, and financial performance in the foodservice industry
    • Ogbeide G.C.A., Harrington R.J. The relationship among participative management style, strategy implementation success, and financial performance in the foodservice industry. International Journal of Contemporary Hospitality Management 2011, 23(6):719-738.
    • (2011) International Journal of Contemporary Hospitality Management , vol.23 , Issue.6 , pp. 719-738
    • Ogbeide, G.C.A.1    Harrington, R.J.2
  • 75
    • 0000250672 scopus 로고
    • People and organizational culture: a profile comparison approach to assessing person-organization fit
    • O'Reilly C.A., Chatman J.A., Caldwell D.F. People and organizational culture: a profile comparison approach to assessing person-organization fit. Academy of Management Journal 1991, 34(3):487-516.
    • (1991) Academy of Management Journal , vol.34 , Issue.3 , pp. 487-516
    • O'Reilly, C.A.1    Chatman, J.A.2    Caldwell, D.F.3
  • 76
    • 0345768704 scopus 로고    scopus 로고
    • Tourism and environmental taxes. With special reference to the Balearic ecotax
    • Palmer T., Riera A. Tourism and environmental taxes. With special reference to the Balearic ecotax. Tourism Management 2003, 24(6):665-674.
    • (2003) Tourism Management , vol.24 , Issue.6 , pp. 665-674
    • Palmer, T.1    Riera, A.2
  • 77
    • 21344478372 scopus 로고
    • Construct validation of two instruments designed to measure job involvement and work centrality
    • Paullay I., Alliger G., Stone-Romero E. Construct validation of two instruments designed to measure job involvement and work centrality. Journal of Applied Psychology 1994, 79(2):224-228.
    • (1994) Journal of Applied Psychology , vol.79 , Issue.2 , pp. 224-228
    • Paullay, I.1    Alliger, G.2    Stone-Romero, E.3
  • 79
    • 0032065901 scopus 로고    scopus 로고
    • Six dangerous myths about pay
    • Pfeffer J. Six dangerous myths about pay. Harvard Business Review May-June 1998, 110-119.
    • (1998) Harvard Business Review , pp. 110-119
    • Pfeffer, J.1
  • 80
    • 33746364660 scopus 로고    scopus 로고
    • Keeping hotel employees: it takes more than money to retain lower-paid employees
    • Poe A.C. Keeping hotel employees: it takes more than money to retain lower-paid employees. HR Magazine February 2003, 91-92.
    • (2003) HR Magazine , pp. 91-92
    • Poe, A.C.1
  • 81
    • 84886618628 scopus 로고    scopus 로고
    • Minister suggests moratorium on work permits for third-country nationals
    • Psyllides G. Minister suggests moratorium on work permits for third-country nationals. Cyprus Mail (Newspaper) 25 October 2012.
    • (2012) Cyprus Mail (Newspaper)
    • Psyllides, G.1
  • 83
    • 84992929415 scopus 로고    scopus 로고
    • Assessing the impact of job involvement on performance
    • Rotenberry P.F., Moberg P.J. Assessing the impact of job involvement on performance. Management Research News 2007, 30(3):203-215.
    • (2007) Management Research News , vol.30 , Issue.3 , pp. 203-215
    • Rotenberry, P.F.1    Moberg, P.J.2
  • 84
    • 79955637406 scopus 로고    scopus 로고
    • Determinants of intention to leave a non-managerial job in the fast-food industry of West Malaysia
    • Ryan C., Ghazali H., Mohsin A. Determinants of intention to leave a non-managerial job in the fast-food industry of West Malaysia. International Journal of Contemporary Hospitality Management 2011, 23(3):344-360.
    • (2011) International Journal of Contemporary Hospitality Management , vol.23 , Issue.3 , pp. 344-360
    • Ryan, C.1    Ghazali, H.2    Mohsin, A.3
  • 85
    • 84979503017 scopus 로고    scopus 로고
    • Human resource issues in a small island setting: the case of the Maldivian tourism industry
    • Shakeela A., Cooper C. Human resource issues in a small island setting: the case of the Maldivian tourism industry. Tourism Recreation Research 2009, 34(1):67-79.
    • (2009) Tourism Recreation Research , vol.34 , Issue.1 , pp. 67-79
    • Shakeela, A.1    Cooper, C.2
  • 86
    • 0346399782 scopus 로고    scopus 로고
    • The implications of hotel employee attitudes for the development of quality tourism: the case of Cyprus
    • Sharpley R., Forster G. The implications of hotel employee attitudes for the development of quality tourism: the case of Cyprus. Tourism Management 2003, 24(6):687-697.
    • (2003) Tourism Management , vol.24 , Issue.6 , pp. 687-697
    • Sharpley, R.1    Forster, G.2
  • 87
    • 0011062839 scopus 로고    scopus 로고
    • The effect of employee turnover on hotel profits: a test across multiple hotels
    • Simons T., Hinkin T. The effect of employee turnover on hotel profits: a test across multiple hotels. Cornell Hotel and Restaurant Administration Quarterly 2001, 42(4):65-69.
    • (2001) Cornell Hotel and Restaurant Administration Quarterly , vol.42 , Issue.4 , pp. 65-69
    • Simons, T.1    Hinkin, T.2
  • 88
    • 84992933831 scopus 로고    scopus 로고
    • Antecedents and consequences of organizational commitment to accounting organizations
    • Stallworth H.L. Antecedents and consequences of organizational commitment to accounting organizations. Managerial Auditing Journal 2004, 19(7):945-955.
    • (2004) Managerial Auditing Journal , vol.19 , Issue.7 , pp. 945-955
    • Stallworth, H.L.1
  • 89
    • 84885162112 scopus 로고    scopus 로고
    • Statistical Service of the Republic of Cyprus. Tourism statistics 1999-2011. Retrieved 14.10.12, from
    • Statistical Service of the Republic of Cyprus. Tourism statistics 1999-2011. Retrieved 14.10.12, from http://www.mof.gov.cy/mof/cystat/statistics.nsf/All/BBBC6C86ECD6CE66C2257762003D0654/$file/TOURISM_STATISTICS-A99_11-EN-140512.xls?OpenElement.
  • 90
    • 84885086739 scopus 로고    scopus 로고
    • Statistical Service of the Republic of Cyprus. Labor statistics 2009. Retrieved 14.10.12, from
    • Statistical Service of the Republic of Cyprus. Labor statistics 2009. Retrieved 14.10.12, from http://www.mof.gov.cy/mof/cystat/statistics.nsf/All/45093BCB88A1C158C2257712003F5524/$file/LABOUR_STATISTICS-2009.pdf?OpenElement.
  • 91
    • 0000099268 scopus 로고
    • Areview and meta-analysis of research on the relationship between behavioral intentions and employee turnover
    • Steel R.P., Ovalie N.K. Areview and meta-analysis of research on the relationship between behavioral intentions and employee turnover. Journal of Applied Psychology 1984, 69(4):673-686.
    • (1984) Journal of Applied Psychology , vol.69 , Issue.4 , pp. 673-686
    • Steel, R.P.1    Ovalie, N.K.2
  • 92
    • 33846817445 scopus 로고    scopus 로고
    • Understanding the limitations of global fit assessment in structural equation modeling
    • Steiger J.H. Understanding the limitations of global fit assessment in structural equation modeling. Personality and Individual Differences 2007, 42(5):893-898.
    • (2007) Personality and Individual Differences , vol.42 , Issue.5 , pp. 893-898
    • Steiger, J.H.1
  • 94
    • 79952959643 scopus 로고    scopus 로고
    • Validation of the three-component model of organizational commitment in Pakistan
    • Tayyeb S., Riaz N. Validation of the three-component model of organizational commitment in Pakistan. Pakistan Journal of Psychological Research 2004, 19(3/4):123-149.
    • (2004) Pakistan Journal of Psychological Research , vol.19 , Issue.3-4 , pp. 123-149
    • Tayyeb, S.1    Riaz, N.2
  • 95
    • 0040330133 scopus 로고    scopus 로고
    • Organizational commitment, job satisfaction, and effort in the service environment
    • Testa M.R. Organizational commitment, job satisfaction, and effort in the service environment. The Journal of Psychology 2001, 135(2):226-236.
    • (2001) The Journal of Psychology , vol.135 , Issue.2 , pp. 226-236
    • Testa, M.R.1
  • 96
    • 84992432532 scopus 로고    scopus 로고
    • Sexual harassment in the hospitality industry in the Republic of Cyprus: theory and prevention
    • Theocharous A., Philaretou A.G. Sexual harassment in the hospitality industry in the Republic of Cyprus: theory and prevention. Journal of Teaching in Travel & Tourism 2009, 9(3-4):288-304.
    • (2009) Journal of Teaching in Travel & Tourism , vol.9 , Issue.3-4 , pp. 288-304
    • Theocharous, A.1    Philaretou, A.G.2
  • 97
    • 0000328912 scopus 로고    scopus 로고
    • Ten commandments of structural equation modeling
    • American Psychological Association, Washington, DC, L.G. Grimm, P.R. Yarnold (Eds.)
    • Thompson B. Ten commandments of structural equation modeling. Reading and understating of multivariate statistics 2000, 261-283. American Psychological Association, Washington, DC. L.G. Grimm, P.R. Yarnold (Eds.).
    • (2000) Reading and understating of multivariate statistics , pp. 261-283
    • Thompson, B.1
  • 98
    • 0038947893 scopus 로고
    • Manual for the Minnesota satisfaction questionnaire
    • University of Minnesota Industrial Relations Center, Minneapolis, Minnesota
    • Weiss D.J., Dawis R.V., England G.W., Lofquist L.H. Manual for the Minnesota satisfaction questionnaire. Minnesota studies on vocational rehabilitation 1967, Vol. 22. University of Minnesota Industrial Relations Center, Minneapolis, Minnesota.
    • (1967) Minnesota studies on vocational rehabilitation , vol.22
    • Weiss, D.J.1    Dawis, R.V.2    England, G.W.3    Lofquist, L.H.4
  • 99
    • 77954541262 scopus 로고    scopus 로고
    • Antecedents and consequences of job satisfaction in the hotel industry
    • Yang J.T. Antecedents and consequences of job satisfaction in the hotel industry. International Journal of Hospitality Management 2010, 29(4):609-619.
    • (2010) International Journal of Hospitality Management , vol.29 , Issue.4 , pp. 609-619
    • Yang, J.T.1
  • 100
    • 84858750369 scopus 로고    scopus 로고
    • Qualitative examination of employee turnover and retention strategies in international tourist hotels in Taiwan
    • Yang J.T., Wan C.H., Fu Y.J. Qualitative examination of employee turnover and retention strategies in international tourist hotels in Taiwan. International Journal of Hospitality Management 2012, 31(3):837-848.
    • (2012) International Journal of Hospitality Management , vol.31 , Issue.3 , pp. 837-848
    • Yang, J.T.1    Wan, C.H.2    Fu, Y.J.3
  • 101
    • 84875046365 scopus 로고    scopus 로고
    • Tourism involvement, work engagement and job satisfaction among frontline hotel employees
    • Yeh C.M. Tourism involvement, work engagement and job satisfaction among frontline hotel employees. Annals of Tourism Research 2013, 42:214-239.
    • (2013) Annals of Tourism Research , vol.42 , pp. 214-239
    • Yeh, C.M.1
  • 103
    • 78751529622 scopus 로고    scopus 로고
    • Organizational commitment: a mediator of the relationships of leadership behavior with job satisfaction and performance in a nonwestern country
    • Yousef D.A. Organizational commitment: a mediator of the relationships of leadership behavior with job satisfaction and performance in a nonwestern country. Journal of Managerial Psychology 2000, 15(1):6-16.
    • (2000) Journal of Managerial Psychology , vol.15 , Issue.1 , pp. 6-16
    • Yousef, D.A.1
  • 105
    • 79952151088 scopus 로고    scopus 로고
    • Human resource challenges confronting the Cyprus hospitality industry
    • Zopiatis A., Constanti P. Human resource challenges confronting the Cyprus hospitality industry. EuroMed Journal of Business 2007, 2(2):135-153.
    • (2007) EuroMed Journal of Business , vol.2 , Issue.2 , pp. 135-153
    • Zopiatis, A.1    Constanti, P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.