Promoting service-oriented organizational citizenship behaviors in hotels: The role of high-performance human resource practices and organizational social climates

International Journal of Hospitality Management

Volumn 31, Issue 3, 2012, Pages 885-895

  Tang, Ta Wei ^a   Tang, Ya Yun ^b  

^a ASIA UNIVERSITY   (Taiwan)

^b NATIONAL CHIAYI UNIVERSITY   (Taiwan)

Author keywords

High performance human resource practices; Hotels; Justice climate; Service climate; Service oriented organizational citizenship behavior

Indexed keywords

EID: 84858752766     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2011.10.007     Document Type: Article

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