The Impact of Perceived Service Fairness and Quality on the Behavioral Intentions of Chinese Hotel Guests: the Mediating Role of Consumption Emotions

Journal of Travel and Tourism Marketing

Volumn 33, Issue , 2016, Pages 88-102

  Su, Lujun ^a   Swanson, Scott R ^b   Chen, Xiaohong ^a  

^a CENTRAL SOUTH UNIVERSITY   (China)

^b UNIVERSITY OF WISCONSIN EAU CLAIRE   (United States)

Author keywords

emotions; Fairness; hospitality; international; quality

Indexed keywords

EID: 84929018056     PISSN: 10548408     EISSN: None     Source Type: Journal    
DOI: 10.1080/10548408.2015.1008668     Document Type: Article

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