Effects of perceived service fairness on emotions, and behavioral intentions in restaurants

European Journal of Marketing

Volumn 44, Issue 9, 2010, Pages 1233-1259

  Namkung, Young ^a  

^a Kyung Hee University   (South Korea)

^b Shawn)   (United States)

Author keywords

Consumer behaviour; Restaurants; Service delivery; Service levels; United States of America

Indexed keywords

EID: 77956192816     PISSN: 03090566     EISSN: None     Source Type: Journal    
DOI: 10.1108/03090561011062826     Document Type: Article

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