Lodging quality index (LQI): Assessing customers’ perceptions of quality delivery

International Journal of Contemporary Hospitality Management

Volumn 15, Issue 2, 2003, Pages 94-104

  Getty, Juliet M ^a   Getty, Robert L ^a  

^a UNIVERSITY OF NORTH TEXAS   (United States)

Author keywords

Customer profiling; Hotel and catering; Quality management; Service quality

Indexed keywords

EID: 84953395139     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110310462940     Document Type: Article

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