Service fairness: What it is and why it matters

Academy of Management Executive

Volumn 12, Issue 2, 1998, Pages 8-20

  Seiders, Kathleen ^a   Berry, Leonard L ^b,c,d  

^a BABSON COLLEGE   (United States)

^b Department of Marketing ^*  (United States)

^c TEXAS A AND M UNIVERSITY   (United States)

^d American Marketing Association   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0002207940     PISSN: 10795545     EISSN: None     Source Type: Journal    
DOI: 10.5465/ame.1998.650513     Document Type: Article

References (40)

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