Modeling customer satisfaction in mortgage credit companies

International Journal of Bank Marketing

Volumn 22, Issue 1, 2004, Pages 26-42

  Høst, Viggo ^a   Knie Andersen, Michael ^a  

^a AARHUS UNIVERSITY   (Denmark)

Author keywords

Customer loyalty; Customer satisfaction; Denmark; Mortgage companies; Service quality assurance

Indexed keywords

EID: 34248404021     PISSN: 02652323     EISSN: None     Source Type: Journal    
DOI: 10.1108/02652320410514915     Document Type: Article

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