E-GovQual: A multiple-item scale for assessing e-government service quality

Government Information Quarterly

Volumn 29, Issue 1, 2012, Pages 98-109

  Papadomichelaki, Xenia ^a   Mentzas, Gregoris ^a  

^a NATIONAL TECHNICAL UNIVERSITY OF ATHENS   (Greece)

Author keywords

E Government; Instrument; Measurement; Quality; Service

Indexed keywords

EID: 83055181212     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2011.08.011     Document Type: Article

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