The measurement of end-user computing satisfaction of online banking services: Empirical evidence from Finland

International Journal of Bank Marketing

Volumn 24, Issue 3, 2006, Pages 158-172

  Pikkarainen, Kari ^a   Pikkarainen, Tero ^a   Karjaluoto, Heikki ^a   Pahnila, Seppo ^a  

^a UNIVERSITY OF OULU   (Finland)

Author keywords

Banking; Customer satisfaction; Demographics; Measurement

Indexed keywords

EID: 33646374643     PISSN: 02652323     EISSN: None     Source Type: Journal    
DOI: 10.1108/02652320610659012     Document Type: Article

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