Measuring the quality of e-banking portals

International Journal of Bank Marketing

Volumn 23, Issue 2, 2005, Pages 153-175

  Bauer, Hans H ^a   Hammerschmidt, Maik ^a   Falk, Tomas ^a  

^a UNIVERSITY OF MANNHEIM   (Germany)

Author keywords

Banking; Electronic commerce; Service delivery; Service quality assurance

Indexed keywords

EID: 18844389766     PISSN: 02652323     EISSN: None     Source Type: Journal    
DOI: 10.1108/02652320510584395     Document Type: Article

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