Assessing service quality on the Web: Evidence from business-to-consumer portals

Journal of Services Marketing

Volumn 17, Issue 5, 2003, Pages 529-548

  Gounaris, Spiros ^a   Dimitriadis, Sergios ^a  

^a ATHENS UNIVERSITY OF ECONOMICS AND BUSINESS   (Greece)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986133100     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040310486302     Document Type: Article

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