메뉴 건너뛰기




Volumn 9, Issue 3-4, 2004, Pages 131-148

Evaluating the progress of e-government development: A critical analysis

Author keywords

benchmarking; e government; integrated services; life events; monitoring

Indexed keywords


EID: 34249740729     PISSN: 15701255     EISSN: 18758754     Source Type: Journal    
DOI: 10.3233/ip-2004-0055     Document Type: Article
Times cited : (169)

References (74)
  • 1
    • 84887052665 scopus 로고    scopus 로고
    • Government Online: An international perspective
    • A. Dexter and V. Parr, Government Online: An International Perspective, Global Summary, TNS, 2003.
    • (2003) Global Summary, TNS
    • Dexter, A.1    Parr, V.2
  • 3
    • 0035308186 scopus 로고    scopus 로고
    • Applying evaluation criteria to New Zealand government websites
    • DOI 10.1016/S0268-4012(01)00006-8, PII S0268401201000068
    • A.G. Smith, Applying evaluation criteria to New Zealand government websites, International Journal of Information Management 21 (2001), 137-149. (Pubitemid 32380816)
    • (2001) International Journal of Information Management , vol.21 , Issue.2 , pp. 137-149
    • Smith, A.G.1
  • 4
    • 2942619996 scopus 로고    scopus 로고
    • The world wide web as an information system in Spain's regional administrations (1997-2000)
    • A.M. Canavate and C.C. Navarro, The World Wide Web as an Information System in Spain's Regional Administrations (1997-2000), Government Information Quarterly 21(2) 199-218.
    • Government Information Quarterly , vol.21 , Issue.2 , pp. 199-218
    • Canavate, A.M.1    Navarro, C.C.2
  • 5
    • 84887101379 scopus 로고    scopus 로고
    • Egovernment leadership: Engaging the customer
    • Accenture
    • Accenture, eGovernment Leadership: Engaging the Customer, Accenture, 2003.
    • (2003) Accenture
  • 6
    • 70449466710 scopus 로고    scopus 로고
    • Egovernment leadership: High performance, maximum value
    • Accenture
    • Accenture, eGovernment Leadership: High Performance, Maximum Value, Accenture, 2004.
    • (2004) Accenture
  • 7
    • 84887094688 scopus 로고    scopus 로고
    • Balanced e-government: E-government-connecting efficient administration and responsive democracy
    • Bartelsmann Foundation
    • Bartelsmann Foundation, Balanced E-Government: E-Government-Connecting Efficient Administration and Responsive Democracy, Bartelsmann Foundation, 2001, http://www.begix.de.
    • (2001) Bartelsmann Foundation
  • 9
    • 84887123540 scopus 로고    scopus 로고
    • International e-economy benchmarking: Theworld's most effective policies for the e-economy
    • Booz Allen Hamilton
    • Booz Allen Hamilton, International e-Economy Benchmarking: TheWorld's Most Effective Policies for the e-Economy, Booz Allen Hamilton, 2002, http://www.boozallen.com.
    • (2002) Booz Allen Hamilton
  • 11
    • 0001586061 scopus 로고    scopus 로고
    • Gauging e-government: A report on implementing services among American cities
    • DOI 10.1016/S0740-624X(01)00089-2, PII S0740624X01000892
    • C. Kaylor, R. Deshazo and D. Van Eck, Gauging e-government: A report on implementing services among American cities, Government Information Quarterly 18 (2001), 293-307. (Pubitemid 33625954)
    • (2001) Government Information Quarterly , vol.18 , Issue.4 , pp. 293-307
    • Kaylor, C.1    Deshazo, R.2    Van Eck, D.3
  • 12
    • 0003328425 scopus 로고    scopus 로고
    • Webbing governance: National differences in constructing the face of public organisations
    • D. Garson, ed. Marcel Dekker Publishers, New York
    • C.C. Demchak, C. Friis and T.M. La Porte, Webbing Governance: National Differences in Constructing the Face of Public Organisations, in: Handbook of Public Information Systems, D. Garson, ed., Marcel Dekker Publishers, New York, 2000.
    • (2000) Handbook of Public Information Systems
    • Demchak, C.C.1    Friis, C.2    La Porte, T.M.3
  • 13
    • 84887062935 scopus 로고    scopus 로고
    • Online availability of public services: How is europe progressing? (web-based survey on electronic public services: Report of the fourth measurement
    • CapGemini Ernst and Young October 2003
    • CapGemini Ernst and Young, Online Availability of Public Services: How is Europe Progressing? (Web-based Survey on Electronic Public Services: Report of the Fourth Measurement, October 2003), European Commission DG Information Society, 2004.
    • (2004) European Commission DG Information Society
  • 14
    • 84887043771 scopus 로고    scopus 로고
    • The role of egovernment for eeurope's future SEC (2003) 1038
    • Commission of the European Communities Brussels
    • Commission of the European Communities, The Role of eGovernment for eEurope's Future SEC(2003) 1038, Commission of the European Communities, Brussels, 2003.
    • Commission of the European Communities , pp. 2003
  • 16
    • 84889657113 scopus 로고    scopus 로고
    • Local e-government: A survey of local authorities
    • London
    • D. Birch, Local e-Government: A Survey of Local Authorities, Office of the Deputy Prime Minister, London, 2003, http://www.odpm.gov.uk.
    • (2003) Office of the Deputy Prime Minister
    • Birch, D.1
  • 17
    • 46349096083 scopus 로고    scopus 로고
    • Global e-government 2003
    • Brown University, Providence
    • D.M. West, Global E-Government 2003, Centre for Public Policy, Brown University, Providence, 2003, http://www.InsidePolitics.org.
    • (2003) Centre for Public Policy
    • West, D.M.1
  • 21
    • 84887087260 scopus 로고    scopus 로고
    • EEurope 2005: An information society for all
    • eEurope 2005: An Information Society for all, European Commission, 2002.
    • (2002) European Commission
  • 24
    • 84887058448 scopus 로고    scopus 로고
    • EEurope2002: EEurope benchmarking report (COM 2002) 62 final)
    • Brussels
    • eEurope2002: eEurope Benchmarking Report (COM(2002) 62 final), Commission of the European Communities, Brussels, 2002.
    • (2002) Commission of the European Communities
  • 25
    • 84887110616 scopus 로고    scopus 로고
    • Internet and the public at large
    • EOS Gallup Europe Flash EuroBarometer 125
    • EOS Gallup Europe, Flash EuroBarometer 125 'Internet and the Public at Large', European Commission DG Information Society, 2002.
    • (2002) European Commission DG Information Society
  • 27
    • 0033481308 scopus 로고    scopus 로고
    • Becoming cyberactive: State and local governments on theworldwideweb
    • G.N.L. Stowers, Becoming Cyberactive: State and Local Governments on theWorldWideWeb, Government Information Quarterly 16(2) 111-127.
    • Government Information Quarterly , vol.16 , Issue.2 , pp. 111-127
    • Stowers, G.N.L.1
  • 28
    • 35248898369 scopus 로고    scopus 로고
    • Methodology for analysing the relationship between the reorganisation of the back office and better electronic public services
    • Prague, Sep. 1-5, Springer-Verlag, Berlin Heidelberg
    • H. Kubicek, J. Millard and H. Westholm, Methodology for Analysing the Relationship Between the Reorganisation of the Back Office and Better Electronic Public Services, Proceedings of the Second International Conference-EGOV 2003, Prague, Sep. 1-5, Springer-Verlag, Berlin Heidelberg, 2003, pp. 199-206.
    • (2003) Proceedings of the Second International Conference-EGOV 2003 , pp. 199-206
    • Kubicek, H.1    Millard, J.2    Westholm, H.3
  • 29
    • 33645069703 scopus 로고    scopus 로고
    • Taking Citizens seriously: Applying hirschman's model to various practices of customer-oriented E-Governance
    • A. Salminen, ed., IOS Press, Amsterdam
    • H. Van Duivenboden and M. Lips, Taking Citizens seriously: applying hirschman's model to various practices of customer-oriented E-Governance, in: Governing Networks, EGPA Yearbook, A. Salminen, ed., IOS Press, Amsterdam, pp. 209-226.
    • Governing Networks, EGPA Yearbook , pp. 209-226
    • Van Duivenboden, H.1    Lips, M.2
  • 31
    • 84887083105 scopus 로고    scopus 로고
    • Hart-Teeter Privacy and Protection, The Council for Excellence in Government
    • Hart-Teeter, The New e-Government Equation: Ease, Engagement, Privacy and Protection, The Council for Excellence in Government, 2003, http.//www.excelgov.org/egovpoll.
    • (2003) The New E-Government Equation: Ease, Engagement
  • 32
    • 0003510680 scopus 로고    scopus 로고
    • IDA eGovernment Observatory: eGovernment FactSheets
    • IDA eGovernment Observatory: eGovernment FactSheets, European Commission, 2004, http://europa.eu.int/ISPO/ida/.
    • (2004) European Commission
  • 33
    • 84887096469 scopus 로고    scopus 로고
    • EuroBarometer 53: Measuring information society-analytical report
    • INRA Europe, EuroBarometer 53: Measuring Information Society-Analytical Report, European Commission DG Information Society, 2000.
    • (2000) European Commission DG Information Society
    • Europe, I.1
  • 37
    • 84887071403 scopus 로고    scopus 로고
    • Moving towards knowledge society: The IST contribution to egovernance (findings and visions based on results of socio-economic research performed under the IST programme)
    • JANUS
    • JANUS, Moving Towards Knowledge Society: the IST Contribution to eGovernance (Findings and Visions based on Results of Socio-economic Research Performed under the IST Programme), Information Society Technologies Programme, 2003.
    • (2003) Information Society Technologies Programme
  • 38
    • 0035373510 scopus 로고    scopus 로고
    • Developing fully functional E-government: A four stage model
    • DOI 10.1016/S0740-624X(01)00066-1, PII S0740624X01000661
    • K. Layne and J. Lee, Developing Fully Functional E-Government: A Four Stage Model, Government Information Quarterly 18 (2001), 122-136. (Pubitemid 33379949)
    • (2001) Government Information Quarterly , vol.18 , Issue.2 , pp. 122-136
    • Layne, K.1    Lee, J.2
  • 39
    • 84948981741 scopus 로고    scopus 로고
    • Electronic government: Where are we heading?
    • Aix-en-Provence, R. Traunm̈uller and K. Lenk, eds, Springer-Verlag Berlin Heidelberg, Sep. 2-6
    • K. Lenk and R. Traunm̈uller, Electronic Government: Where are we heading?, in: Proceedings of the first International Conference EGOV 2002, Aix-en-Provence, R. Traunm̈uller and K. Lenk, eds, Springer-Verlag Berlin Heidelberg, Sep. 2-6, 2002, pp. 1-9.
    • (2002) Proceedings of the First International Conference EGOV 2002 , pp. 1-9
    • Lenk, K.1    Traunm̈uller, R.2
  • 40
    • 33646410483 scopus 로고    scopus 로고
    • Electronic service delivery-A driver of public sector modernisation
    • K. Lenk, Electronic service delivery-A driver of public sector modernisation, Information Polity 7 (2002), 87-96.
    • (2002) Information Polity , vol.7 , pp. 87-96
    • Lenk, K.1
  • 44
    • 0033164015 scopus 로고    scopus 로고
    • Telematics in the service of democracy: The slovenian parliament and other slovenian public institutions on the internet
    • M. Vintar, M. Decman and M. Kunstelj, Telematics in the service of democracy: the slovenian parliament and other slovenian public institutions on the internet, Parliamentary Affairs 52(3), 451-463.
    • Parliamentary Affairs , vol.52 , Issue.3 , pp. 451-463
    • Vintar, M.1    Decman, M.2    Kunstelj, M.3
  • 45
    • 84887097304 scopus 로고    scopus 로고
    • The use of ICT in the public sector and its influence on communication with citizens in slovenia
    • Global Co-Operation in the New Millennium" Bled June 27-29 Association for Information Systems and Faculty of Organisational Sciences, Maribor
    • M. Vintar, M. Decman and M. Kunstelj, The Use of ICT in the Public Sector and its Influence on Communication with Citizens in Slovenia, Proceedings of the 9th European Conference on Information Systems "Global Co-Operation in the New Millennium", Bled, June 27-29 2001, Association for Information Systems and Faculty of Organisational Sciences, Maribor, pp. 924-934.
    • (2001) Proceedings of the 9th European Conference on Information Systems , pp. 924-934
    • Vintar, M.1    Decman, M.2    Kunstelj, M.3
  • 46
    • 84887121742 scopus 로고    scopus 로고
    • The influence of ICT on the organisation and functioning of the public sector in slovenia
    • A. Salminen, ed., IOS Press, Amsterdam
    • M. Vintar, M. Decman, M. Kunstelj and A. Leben, The Influence of ICT on the Organisation and Functioning of the Public Sector in Slovenia, in: Governing Networks, EGPA Yearbook, A. Salminen, ed., IOS Press, Amsterdam, 2003, pp. 171-190.
    • (2003) Governing Networks, EGPA Yearbook , pp. 171-190
    • Vintar, M.1    Decman, M.2    Kunstelj, M.3    Leben, A.4
  • 52
    • 84887091593 scopus 로고    scopus 로고
    • Ministerial declaration of the european egovernment conference
    • 7-8 July
    • Ministerial Declaration of the European eGovernment Conference, Como, 7-8 July, 2003.
    • (2003) Como
  • 55
    • 84887125160 scopus 로고    scopus 로고
    • Government on the web II: Report by the comptroller and auditor general HC 764
    • NAO Apr. 2002 London
    • NAO, Government on the Web II: Report by the Comptroller and Auditor General HC 764, Apr. 2002, The Stationery Office, London, 2002. http://www.nao.gov.uk.
    • (2002) The Stationery Office
  • 56
    • 33646772600 scopus 로고    scopus 로고
    • NOIE and DMR E-Government Benefits Study
    • NOIE and DMR, E-Government Benefits Study, Commonwealth of Australia, 2003.
    • (2003) Commonwealth of Australia
  • 61
    • 84887089242 scopus 로고    scopus 로고
    • Top of theweb survey on quality and usage of public e-services
    • PLSRAMBOLLand EWORX
    • PLSRAMBOLLand EWORX, Top of theWeb Survey on Quality and Usage of Public e-Services, European Commission DG Information Society, 2003, http://www.topoftheweb.net.
    • (2003) European Commission DG Information Society
  • 63
    • 0001432910 scopus 로고    scopus 로고
    • Democracy Online: An assessment of New Zealand Government web Sites
    • R. Cullen and J. Houghton, Democracy Online: An Assessment of New Zealand Government Web Sites, Government Information Quarterly 17(3), 243-267.
    • Government Information Quarterly , vol.17 , Issue.3 , pp. 243-267
    • Cullen, R.1    Houghton, J.2
  • 68
    • 1242331279 scopus 로고    scopus 로고
    • The conceptualization and empirical validation web site user satisfaction
    • S. Muylle, R. Moenaert and M. Despontin, The conceptualization and empirical validation web site user satisfaction, Information and Management 41 (2004), 543-560.
    • (2004) Information and Management , vol.41 , pp. 543-560
    • Muylle, S.1    Moenaert, R.2    Despontin, M.3
  • 74


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.