Evaluating and designing web site quality

IEEE Multimedia

Volumn 10, Issue 1, 2003, Pages 34-43

  Mich, Luisa ^a   Franch, Mariangela ^b   Gaio, Loris ^b  

^a UNIVERSITY OF TRENTO   (Italy)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER GRAPHICS; COMPUTER SIMULATION; COMPUTER SOFTWARE; USER INTERFACES;

WEB SITE QUALITY;

WEBSITES;

EID: 0037247607     PISSN: 1070986X     EISSN: None     Source Type: Journal    
DOI: 10.1109/MMUL.2003.1167920     Document Type: Article

References (10)

1. ISO 8402, Quality Management and Quality Assurance-Vocabulary, Int'l Org. for Standardization, 1994.
2. G.G. Schulmeyer et al., The Handbook of Software Quality Assurance (3rd Ed.), Prentice Hall, 1998.
3. M.T. Cicero, "De Inventione," De Inventione, De Optimo Genere Oratorum, Topica, Vol. 2, Rhetorical Treatises, E.H. Warmington (ed.), H.M. Hubbell (translator), Harvard University Press, 1970.
4. H.D. Lasswell, "The Structure and Function of Communication in Society," reprinted in Sources: Notable Selections in Mass Media, ed. J. Hanson and D.J. Maxcy, McGraw-Hill, 1996, pp. 22-29.
5. L. Mich and M. Franch, "2QCV2Q: A Model for Web Site Analysis and Evaluation," Proc. Information Resources Management Association Int'l Conf. (IRMA '00), Idea Group Publishing, 2000, pp. 586-589.
6. J. Preece, ed., Human-Computer Interaction, Addison-Wesley, 1994.
7. J. Nielsen, Designing Web Usability, New Riders Publishing, 2000.
8. T. Punter, "Using Checklists to Evaluate Software Product Quality," Proc. 8th Eur. Conf. Software Cost Estimation, ESCOM Conf., 1997, pp.143-149.
9. L. Olsina, G. Lafuente, and G. Rossi, "Specifying Quality Characteristics and Attributes for Websites," Lecture Notes in Computer Science 2016, Web Engineering: Managing University and Complexity of Web Application Development, S. Murugesan and Y. Deshpande, eds., Springer-Verlag, 2001, pp. 266-277.
10. M. Umano Marimin, I. Hatono, and H. Tamura, "Linguistic Labels for Expressing Fuzzy Preference Relations in Fuzzy Group Decision Making," IEEE Trans. Systems, Man, and Cybernetics, vol. 28, no. 2, 1998, pp. 205-218.