The development of an e-travel service quality scale

Tourism Management

Volumn 28, Issue 6, 2007, Pages 1434-1449

  Ho, Chaang Iuan ^a   Lee, Yi Ling ^a  

^a CHAOYANG UNIVERSITY OF TECHNOLOGY   (Taiwan)

Author keywords

E travel service quality; E travel services; Quality factors; Scale development

Indexed keywords

INTERNET; RELIABILITY ANALYSIS; SERVICE SECTOR; TOURISM DEVELOPMENT; TOURIST DESTINATION; TRAVEL BEHAVIOR;

EID: 34548287495     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2006.12.002     Document Type: Article

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