The challenges of implementing quality in the Irish hotel industry: a review

Managing Service Quality: An International Journal

Volumn 12, Issue 5, 2002, Pages 303-315

  Keating, Mary ^a   Harrington, Denis ^a  

^a South East Technological University   (Ireland)

Author keywords

Hotels; Implementation; Ireland; Middle management; Quality

Indexed keywords

EID: 84986085508     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520210442092     Document Type: Review

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