Quality is dead in Europe – long live excellence - true or false?

Measuring Business Excellence

Volumn 4, Issue 3, 2000, Pages 4-10

  Dale, B G ^a   Zairi, M ^b   Van Der Wiele, A ^c   Williams, A R T ^c  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

^b UNIVERSITY OF BRADFORD   (United Kingdom)

^c ERASMUS UNIVERSITY ROTTERDAM   (Netherlands)

Author keywords

Business excellence; EFQM; Quality

Indexed keywords

EID: 84986031679     PISSN: 13683047     EISSN: None     Source Type: Journal    
DOI: 10.1108/13683040010377737     Document Type: Article

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