A review of total quality management in practice: Understanding the fundamentals through examples of best practice applications - part II

TQM Magazine

Volumn 9, Issue 5, 1997, Pages 344-356

  Thiagarajan, T ^a   Zairi, M ^b  

^a Palm Oil Research Institute of Malaysia   (Malaysia)

^b UNIVERSITY OF BRADFORD   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

COMMUNICATION; COMPETITION; CUSTOMER SATISFACTION; FEEDBACK; HIERARCHICAL SYSTEMS; INFORMATION ANALYSIS; MANAGERS; PERSONNEL; PROCESS CONTROL; SATELLITE COMMUNICATION SYSTEMS; PROCESS ENGINEERING; RESOURCE ALLOCATION;

CASE STUDIES; CRITICAL FACTORS; PROCESS MANAGEMENT; RESOURCE MANAGEMENT;

TOTAL QUALITY MANAGEMENT;

EID: 0031387964     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789710178622     Document Type: Article

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