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Volumn 66, Issue 3, 2000, Pages 241-254

Self-assessment using the business excellence model: A study of practice and process

Author keywords

[No Author keywords available]

Indexed keywords

DECISION MAKING; PROCESS CONTROL; QUALITY CONTROL; STRATEGIC PLANNING; TOTAL QUALITY MANAGEMENT;

EID: 0034691448     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0925-5273(99)00130-9     Document Type: Article
Times cited : (114)

References (21)
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    • July-August
    • R.E. Cole Comparing the Baldrige and Deming Awards, Journal for Quality and Participation, July-August (1991) 94-104.
    • (1991) Journal for Quality and Participation , pp. 94-104
    • Cole, R.E.1
  • 10
    • 0001496179 scopus 로고    scopus 로고
    • Quality awards and the market value of the firm: An empirical investigation
    • Hendricks K.B., Singhal V.R. Quality awards and the market value of the firm. An empirical investigation Management Science. 42(3):1996;415-436.
    • (1996) Management Science , vol.42 , Issue.3 , pp. 415-436
    • Hendricks, K.B.1    Singhal, V.R.2
  • 11
    • 0028406974 scopus 로고
    • The Deming, Baldrige and European quality awards
    • April
    • B. Nakhai, J. Neves, The Deming, Baldrige and European quality awards, Quality Progress, April (1994) 33-37.
    • (1994) Quality Progress , pp. 33-37
    • Nakhai, B.1    Neves, J.2
  • 12
    • 85031560434 scopus 로고
    • Wisver and Eakins
    • Wisver and Eakins (1994).
    • (1994)
  • 13
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    • Quality assessment: Instruments for the analysis of quality concepts based on EN 29000, the Malcolm Baldrige Award and the European Quality Award
    • Zink K.J., Haver R., Schmidt A. Quality assessment: Instruments for the analysis of quality concepts based on EN 29000, the Malcolm Baldrige Award and the European Quality Award. Total Quality Management. 5(5):1994;329-343.
    • (1994) Total Quality Management , vol.5 , Issue.5 , pp. 329-343
    • Zink, K.J.1    Haver, R.2    Schmidt, A.3
  • 16
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    • How do people use the Baldrige Award criteria?
    • K. Bemowski, B. Stratton, How do people use the Baldrige Award criteria? Quality Progress 28 (5) (1995) 43-47.
    • (1995) Quality Progress , vol.28 , Issue.5 , pp. 43-47
    • Bemowski, K.1    Stratton, B.2
  • 17
    • 0002446917 scopus 로고
    • The use of quality management self-assessment in the UK: A state of the art study
    • September
    • L. Coulambidou, B.G. Dale, The use of quality management self-assessment in the UK: A state of the art study, Quality World Technical Supplement, September (1995) 110-118.
    • (1995) Quality World Technical Supplement , pp. 110-118
    • Coulambidou, L.1    Dale, B.G.2
  • 21
    • 0007038823 scopus 로고    scopus 로고
    • Where the quality pay-off comes
    • Voss C., Blackmon K. Where the quality pay-off comes. European Quality. 3(1):1996;28-30.
    • (1996) European Quality , vol.3 , Issue.1 , pp. 28-30
    • Voss, C.1    Blackmon, K.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.