A systematic review of research on live chat service

Reference and User Services Quarterly

Volumn 51, Issue 2, 2011, Pages 172-190

  Matteson, Miriam L ^a   Salamon, Jennifer ^b   Brewster, Lindy ^c  

^a KENT STATE UNIVERSITY   (United States)

^b Ohio Historical Society   (United States)

^c TIMKEN COMPANY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84877682278     PISSN: 10949054     EISSN: None     Source Type: Journal    
DOI: 10.5860/rusq.51n2.172     Document Type: Review

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