Chat reference evaluation: A framework of perspectives and measures

Reference Services Review

Volumn 36, Issue 1, 2008, Pages 71-85

  Luo, Lili ^a  

^a SAN JOSE STATE UNIVERSITY   (United States)

Author keywords

Digital libraries; Reference services

Indexed keywords

EID: 39449094573     PISSN: 00907324     EISSN: None     Source Type: Journal    
DOI: 10.1108/00907320810852041     Document Type: Review

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