-
1
-
-
84952225531
-
Factors that influence reference success: What makes questioners willing to return?
-
Durrance, J.C. (1995), "Factors that influence reference success: what makes questioners willing to return?", The Reference Librarian, Nos 49/50, pp. 243-65.
-
(1995)
The Reference Librarian
, Issue.49-50
, pp. 243-265
-
-
Durrance, J.C.1
-
2
-
-
0036013313
-
Use of an academic library Web site search engine
-
Fagan, J.C. (2002), "Use of an academic library Web site search engine", Reference & User Services Quarterly, Vol. 41 No. 3, pp. 244-52.
-
(2002)
Reference & User Services Quarterly
, vol.41
, Issue.3
, pp. 244-252
-
-
Fagan, J.C.1
-
3
-
-
23044528747
-
Creating an instant messaging reference system
-
Fagan, J.C. and Calloway, M. (2001), '"Creating an instant messaging reference system", Information Technology and Libraries, Vol. 20 No. 4, pp. 202-12.
-
(2001)
Information Technology and Libraries
, vol.20
, Issue.4
, pp. 202-212
-
-
Fagan, J.C.1
Calloway, M.2
-
4
-
-
0036002287
-
Instant messaging reference in an academic library: A case study
-
Foley, M. (2002), "Instant messaging reference in an academic library: a case study", College & Research Libraries, Vol. 63 No. 1, pp. 36-45.
-
(2002)
College & Research Libraries
, vol.63
, Issue.1
, pp. 36-45
-
-
Foley, M.1
-
5
-
-
0012355996
-
Instant messaging for instant communication
-
Goldsborough, R. (2001), "instant messaging for instant communication", Black Issues in Higher Education, Vol. 18 No. 2, pp. 44.
-
(2001)
Black Issues in Higher Education
, vol.18
, Issue.2
, pp. 44
-
-
Goldsborough, R.1
-
6
-
-
0004285430
-
-
7th ed., MCGraw-Hill, New York, NY
-
Katz, W.A. (1997), Introduction to Reference Work, Vol. II, 7th ed., MCGraw-Hill, New York, NY.
-
(1997)
Introduction to Reference Work
, vol.2
-
-
Katz, W.A.1
-
8
-
-
84986145305
-
Instant messaging reference: User evaluation of library chat
-
(in press)
-
Ruppel, M. and Fagan, J.C. (2002), "Instant messaging reference: user evaluation of library chat", Reference Services Review, No. 30 (in press).
-
(2002)
Reference Services Review
, Issue.30
-
-
Ruppel, M.1
Fagan, J.C.2
-
9
-
-
85180878404
-
Chat reference service: An analysis of one semester's data
-
Sears, J. (2001), "Chat reference service: an analysis of one semester's data", Issues in Science and Technology Librarianship, No. 32, available at: www.istl.org/01-fall/index.html
-
(2001)
Issues in Science and Technology Librarianship
, Issue.32
-
-
Sears, J.1
-
10
-
-
23044529890
-
A new classification for reference statistics
-
Warner, D.G. (2001), "A new classification for reference statistics", Reference and User Services Quarterly, Vol. 41 No. 1, pp. 51-5.
-
(2001)
Reference and User Services Quarterly
, vol.41
, Issue.1
, pp. 51-55
-
-
Warner, D.G.1
-
11
-
-
0035567515
-
General information seeking in changing times: A focus group study
-
Young, N.J. and Von Seggern, M. (2001), "General information seeking in changing times: a focus group study", Reference & User Services Quarterly, Vol. 41 No. 2, pp. 159-69.
-
(2001)
Reference & User Services Quarterly
, vol.41
, Issue.2
, pp. 159-169
-
-
Young, N.J.1
Von Seggern, M.2
|