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Volumn 21, Issue 1, 2003, Pages 21-30+87

Instant messaging reference: How does it compare?

Author keywords

Communications technology; Computer software; Digital libraries; Online retrieval; Reference libraries

Indexed keywords

DIGITAL LIBRARIES; INFORMATION RETRIEVAL; ONLINE SYSTEMS;

EID: 0037219033     PISSN: 02640473     EISSN: None     Source Type: Journal    
DOI: 10.1108/02640470310462380     Document Type: Article
Times cited : (36)

References (11)
  • 1
    • 84952225531 scopus 로고
    • Factors that influence reference success: What makes questioners willing to return?
    • Durrance, J.C. (1995), "Factors that influence reference success: what makes questioners willing to return?", The Reference Librarian, Nos 49/50, pp. 243-65.
    • (1995) The Reference Librarian , Issue.49-50 , pp. 243-265
    • Durrance, J.C.1
  • 2
    • 0036013313 scopus 로고    scopus 로고
    • Use of an academic library Web site search engine
    • Fagan, J.C. (2002), "Use of an academic library Web site search engine", Reference & User Services Quarterly, Vol. 41 No. 3, pp. 244-52.
    • (2002) Reference & User Services Quarterly , vol.41 , Issue.3 , pp. 244-252
    • Fagan, J.C.1
  • 3
    • 23044528747 scopus 로고    scopus 로고
    • Creating an instant messaging reference system
    • Fagan, J.C. and Calloway, M. (2001), '"Creating an instant messaging reference system", Information Technology and Libraries, Vol. 20 No. 4, pp. 202-12.
    • (2001) Information Technology and Libraries , vol.20 , Issue.4 , pp. 202-212
    • Fagan, J.C.1    Calloway, M.2
  • 4
    • 0036002287 scopus 로고    scopus 로고
    • Instant messaging reference in an academic library: A case study
    • Foley, M. (2002), "Instant messaging reference in an academic library: a case study", College & Research Libraries, Vol. 63 No. 1, pp. 36-45.
    • (2002) College & Research Libraries , vol.63 , Issue.1 , pp. 36-45
    • Foley, M.1
  • 5
    • 0012355996 scopus 로고    scopus 로고
    • Instant messaging for instant communication
    • Goldsborough, R. (2001), "instant messaging for instant communication", Black Issues in Higher Education, Vol. 18 No. 2, pp. 44.
    • (2001) Black Issues in Higher Education , vol.18 , Issue.2 , pp. 44
    • Goldsborough, R.1
  • 8
    • 84986145305 scopus 로고    scopus 로고
    • Instant messaging reference: User evaluation of library chat
    • (in press)
    • Ruppel, M. and Fagan, J.C. (2002), "Instant messaging reference: user evaluation of library chat", Reference Services Review, No. 30 (in press).
    • (2002) Reference Services Review , Issue.30
    • Ruppel, M.1    Fagan, J.C.2
  • 9
    • 85180878404 scopus 로고    scopus 로고
    • Chat reference service: An analysis of one semester's data
    • Sears, J. (2001), "Chat reference service: an analysis of one semester's data", Issues in Science and Technology Librarianship, No. 32, available at: www.istl.org/01-fall/index.html
    • (2001) Issues in Science and Technology Librarianship , Issue.32
    • Sears, J.1
  • 10
    • 23044529890 scopus 로고    scopus 로고
    • A new classification for reference statistics
    • Warner, D.G. (2001), "A new classification for reference statistics", Reference and User Services Quarterly, Vol. 41 No. 1, pp. 51-5.
    • (2001) Reference and User Services Quarterly , vol.41 , Issue.1 , pp. 51-55
    • Warner, D.G.1
  • 11
    • 0035567515 scopus 로고    scopus 로고
    • General information seeking in changing times: A focus group study
    • Young, N.J. and Von Seggern, M. (2001), "General information seeking in changing times: a focus group study", Reference & User Services Quarterly, Vol. 41 No. 2, pp. 159-69.
    • (2001) Reference & User Services Quarterly , vol.41 , Issue.2 , pp. 159-169
    • Young, N.J.1    Von Seggern, M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.