Twenty years of virtual reference

Internet Reference Services Quarterly

Volumn 11, Issue 2, 2006, Pages 91-95

  Sloan, Bernie ^a  

^a UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

Author keywords

Chat reference; Virtual reference historical aspects

Indexed keywords

EID: 33749483951     PISSN: 10875301     EISSN: 15404749     Source Type: Journal    
DOI: 10.1300/J136v11n02_06     Document Type: Review

References (3)

1. Howard, Ellen H., and Terry Ann Jankowski. 1986. Reference services via electronic mail. Bulletin of the Medical Library Association, 74, no. 1: 300-304.
2. Guidelines for Implementing and Maintaining Virtual Reference Services. MARS Digital Reference Guidelines Ad Hoc Committee, Reference and User Services Association, 2004. 〈http://www.ala.org/ala/rusa/rusaprotools/ referenceguide/virtrefguidelines.htm〉.
3. Sloan, Bernie, Digital Reference Services Bibliography, 20 September 2004 〈http://people.lis.uiuc.edu/~b-sloan/digiref.html〉 (1 November 2005).