Burnout processes in non-clinical health service encounters

Journal of Business Research

Volumn 64, Issue 10, 2011, Pages 1116-1127

  Ashill, Nicholas J ^a   Rod, Michel ^b  

^a AMERICAN UNIVERSITY OF SHARJAH   (United Arab Emirates)

^b CARLETON UNIVERSITY   (Canada)

Author keywords

Burnout; Healthcare; Hindrance job demand stressors; Non clinical healthcare worker; Service encounter; Service recovery

Indexed keywords

EID: 79959931404     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2010.11.004     Document Type: Article

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