Service quality in higher education – a review and research agenda

International Journal of Quality and Service Sciences

Volumn 2, Issue 2, 2010, Pages 259-272

  Sultan, Parves ^a   Wong, ho Yin ^a  

^a CENTRAL QUEENSLAND UNIVERSITY   (Australia)

Author keywords

Customer satisfaction; Customer services quality; Higher education; Research work

Indexed keywords

EID: 84986014896     PISSN: 1756669X     EISSN: 17566703     Source Type: Journal    
DOI: 10.1108/17566691011057393     Document Type: Review

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