The antecedents of service expectations

Service Industries Journal

Volumn 22, Issue 4, 2002, Pages 117-152

  Devlin, James F ^a   Gwynne, Anne L ^a   Ennew, Christine T ^a  

^a UNIVERSITY OF NOTTINGHAM MALAYSIA CAMPUS   (Malaysia)

Author keywords

[No Author keywords available]

Indexed keywords

SERVICE SECTOR;

EID: 0036785965     PISSN: 02642069     EISSN: None     Source Type: Journal    
DOI: 10.1080/714005102     Document Type: Article

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