Service quality in postgraduate education

Quality Assurance in Education

Volumn 16, Issue 3, 2008, Pages 236-254

  Angell, Robert J ^a   Heffernan, Troy W ^a   Megicks, Phil ^a  

^a UNIVERSITY OF PLYMOUTH   (United Kingdom)

Author keywords

Customer services quality; Higher education; Postgraduates; Service quality assurance; United Kingdom

Indexed keywords

EID: 48549089556     PISSN: 09684883     EISSN: None     Source Type: Journal    
DOI: 10.1108/09684880810886259     Document Type: Article

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