Performance-only measurement of service quality: A replication and extension

Journal of Business Research

Volumn 55, Issue 1, 2002, Pages 17-31

  Brady, Michael K ^a   Cronin, J Joseph ^b   Brand, Richard R ^c  

^a BOSTON COLLEGE   (United States)

^b FLORIDA STATE UNIVERSITY   (United States)

^c Florida Legislature   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0002600957     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0148-2963(00)00171-5     Document Type: Article

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