The development of a conceptual model of student satisfaction with their experience in higher education

Quality Assurance in Education

Volumn 16, Issue 1, 2008, Pages 19-35

  Douglas, Jacqueline ^a   McClelland, Robert ^a   Davies, John ^b  

^a LIVERPOOL JOHN MOORES UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF SALFORD   (United Kingdom)

Author keywords

Critical incident technique; Experience; Higher education; Quality standards; Students; United Kingdom

Indexed keywords

EID: 38749124793     PISSN: 09684883     EISSN: None     Source Type: Journal    
DOI: 10.1108/09684880810848396     Document Type: Article

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