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Volumn 25, Issue 2, 2001, Pages 107-131

The Expectancy-Disconfirmation Paradigm: A Critique

Author keywords

comparative standards; disconfirmation; expectation; performance; validity

Indexed keywords


EID: 0042810042     PISSN: 10963480     EISSN: 15577554     Source Type: Journal    
DOI: 10.1177/109634800102500201     Document Type: Article
Times cited : (140)

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