What keeps the mobile hotel booking users loyal? Investigating the roles of self-efficacy, compatibility, perceived ease of use, and perceived convenience

International Journal of Information Management

Volumn 36, Issue 6, 2016, Pages 1350-1359

  Ozturk, Ahmet Bulent ^a   Bilgihan, Anil ^b   Nusair, Khaldoon ^c   Okumus, Fevzi ^a  

^a UNIVERSITY OF CENTRAL FLORIDA   (United States)

^b FLORIDA ATLANTIC UNIVERSITY   (United States)

^c SULTAN QABOOS UNIVERSITY   (Oman)

Author keywords

Compatibility; Convenience; Loyalty; Mobile booking; Mobile shopping

Indexed keywords

OPERATIONAL AMPLIFIERS;

COMPATIBILITY; CONVENIENCE; LOYALTY; MOBILE BOOKING; MOBILE SHOPPING;

HOTELS;

EID: 84964589017     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2016.04.005     Document Type: Article

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