Measuring consumer perceptions of online shopping convenience

Journal of Service Management

Volumn 24, Issue 2, 2013, Pages 191-214

  Yang, Zhilin ^b   Jun, Minjoon ^c  

^a Alice)   (Macao)

^b CITY UNIVERSITY OF HONG KONG   (Hong Kong)

^c NEW MEXICO STATE UNIVERSITY   (United States)

Author keywords

Consumer behaviour; Convenience; e commerce; Electronic commerce; Internet; Online shopping; Perception; Scale development; Shopping

Indexed keywords

EID: 84878230893     PISSN: 17575818     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564231311323962     Document Type: Article

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