Antecedents of customer loyalty: An empirical synthesis and reexamination

Journal of Retailing and Consumer Services

Volumn 19, Issue 1, 2012, Pages 150-158

  Pan, Yue ^a   Sheng, Simon ^b   Xie, Frank T ^c  

^a UNIVERSITY OF DAYTON   (United States)

^b UNIVERSITY OF ALABAMA AT BIRMINGHAM   (United States)

^c UNIVERSITY OF SOUTH CAROLINA AIKEN   (United States)

Author keywords

Customer loyalty; Meta analysis; Moderators; Predictors

Indexed keywords

EMPIRICAL ANALYSIS; PREDICTION;

EID: 84855846532     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2011.11.004     Document Type: Article

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