메뉴 건너뛰기




Volumn 26, Issue 5, 2014, Pages 727-750

Progress on information and communication technologies in hospitality and tourism

Author keywords

Communication technologies; Hospitality; Information technology; Journal; Review; Tourism

Indexed keywords


EID: 84915810766     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/IJCHM-08-2013-0367     Document Type: Article
Times cited : (482)

References (114)
  • 2
    • 84885103098 scopus 로고    scopus 로고
    • Perceived benefits and e-commerce adoption by SME travel agents in developing countries: Evidence from Egypt
    • Abou-Shouk, M., Megicks, P. and Lim, W.M. (2013), “Perceived benefits and e-commerce adoption by SME travel agents in developing countries: evidence from Egypt”, Journal of Hospitality and Tourism Research, Vol. 37 No. 4, pp. 490-515.
    • (2013) Journal of Hospitality and Tourism Research , vol.37 , Issue.4 , pp. 490-515
    • Abou-Shouk, M.1    Megicks, P.2    Lim, W.M.3
  • 3
    • 77955412855 scopus 로고    scopus 로고
    • An analysis of e-business adoption and its impact on relational quality in travel agency – supplier relationships
    • Andreu, L., Aldas, J., Bigne, J.E. and Mattila, A.S. (2010), “An analysis of e-business adoption and its impact on relational quality in travel agency – supplier relationships”, Tourism Management, Vol. 31 No. 6, pp. 777-787.
    • (2010) Tourism Management , vol.31 , Issue.6 , pp. 777-787
    • Andreu, L.1    Aldas, J.2    Bigne, J.E.3    Mattila, A.S.4
  • 4
    • 84872392940 scopus 로고    scopus 로고
    • Analyzing travel blogs using a realist evaluation approach
    • Banyai, M. and Havitz, M.E. (2013), “Analyzing travel blogs using a realist evaluation approach”, Journal of Hospitality Marketing and Management, Vol. 22 No. 2, pp. 229-241.
    • (2013) Journal of Hospitality Marketing and Management , vol.22 , Issue.2 , pp. 229-241
    • Banyai, M.1    Havitz, M.E.2
  • 5
    • 84860122203 scopus 로고    scopus 로고
    • Assessing destination images of an Olympic host city using social media
    • Banyai, M. and Potwarka, L.R. (2011), “Assessing destination images of an Olympic host city using social media”, European Journal of Tourism Research, Vol. 5 No. 1, pp. 6-18.
    • (2011) European Journal of Tourism Research , vol.5 , Issue.1 , pp. 6-18
    • Banyai, M.1    Potwarka, L.R.2
  • 6
    • 80052500426 scopus 로고    scopus 로고
    • How ICT shifts the power balance of tourism distribution channels
    • Berne, C., Garcia-Gonzalez, M. and Mugica, J. (2012), “How ICT shifts the power balance of tourism distribution channels”, Tourism Management, Vol. 33 No. 1, pp. 205-214.
    • (2012) Tourism Management , vol.33 , Issue.1 , pp. 205-214
    • Berne, C.1    Garcia-Gonzalez, M.2    Mugica, J.3
  • 7
    • 84873633837 scopus 로고    scopus 로고
    • Comparison of negative eWOM intention: An exploratory study
    • Boo, S. and Kim, J. (2013), “Comparison of negative eWOM intention: an exploratory study”, Journal of Quality Assurance in Hospitality and Tourism, Vol. 4 No. 1, pp. 24-48.
    • (2013) Journal of Quality Assurance in Hospitality and Tourism , vol.4 , Issue.1 , pp. 24-48
    • Boo, S.1    Kim, J.2
  • 9
    • 79951690377 scopus 로고    scopus 로고
    • Information-enabled tourism destination marketing: Addressing the accessibility market
    • Buhalis, D. and Michopoulou, E. (2011), “Information-enabled tourism destination marketing: addressing the accessibility market”, Current Issues in Tourism, Vol. 4 No. 2, pp. 145-168.
    • (2011) Current Issues in Tourism , vol.4 , Issue.2 , pp. 145-168
    • Buhalis, D.1    Michopoulou, E.2
  • 10
    • 77955418517 scopus 로고    scopus 로고
    • Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions
    • Casaló, L.V., Flavián, C. and Guinalíu, M. (2010), “Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions”, Tourism Management, Vol. 31 No. 6, pp. 898-911.
    • (2010) Tourism Management , vol.31 , Issue.6 , pp. 898-911
    • Casaló, L.V.1    Flavián, C.2    Guinalíu, M.3
  • 11
    • 84859019733 scopus 로고    scopus 로고
    • Managerial perceptions of information technology and their impact from a transaction cost perspective
    • Chathoth, P.K. and Law, R. (2011), “Managerial perceptions of information technology and their impact from a transaction cost perspective”, Journal of Travel and Tourism Marketing, Vol. 28 No. 8, pp. 787-803.
    • (2011) Journal of Travel and Tourism Marketing , vol.28 , Issue.8 , pp. 787-803
    • Chathoth, P.K.1    Law, R.2
  • 12
    • 80053577154 scopus 로고    scopus 로고
    • An integrated model of employees behavioral intention toward innovative information and communication technologies in travel agencies”
    • Cheng, S. and Cho, V. (2011), “An integrated model of employees’ behavioral intention toward innovative information and communication technologies in travel agencies”, Journal of Hospitality and Tourism Research, Vol. 35 No. 4, pp. 488-510.
    • (2011) Journal of Hospitality and Tourism Research , vol.35 , Issue.4 , pp. 488-510
    • Cheng, S.1    Cho, V.2
  • 13
    • 79960303433 scopus 로고    scopus 로고
    • A strategic website evaluation of online travel agencies
    • Chiou, W.C., Lin, C.C. and Perng, C. (2011), “A strategic website evaluation of online travel agencies”, Tourism Management, Vol. 32 No. 6, pp. 1463-1473.
    • (2011) Tourism Management , vol.32 , Issue.6 , pp. 1463-1473
    • Chiou, W.C.1    Lin, C.C.2    Perng, C.3
  • 14
  • 15
    • 79953879112 scopus 로고    scopus 로고
    • Medical travel facilitator websites: An exploratory study of web page contents and services offered to the prospective medical tourist
    • Cormany, D. and Baloglu, S. (2011), “Medical travel facilitator websites: an exploratory study of web page contents and services offered to the prospective medical tourist”, Tourism Management, Vol. 32 No. 4, pp. 709-716.
    • (2011) Tourism Management , vol.32 , Issue.4 , pp. 709-716
    • Cormany, D.1    Baloglu, S.2
  • 16
    • 84878601691 scopus 로고    scopus 로고
    • Evaluation of the persuasive features of hotel chains websites: A latent class segmentation analysis
    • Díaz, E. and Koutra, C. (2013), “Evaluation of the persuasive features of hotel chains websites: a latent class segmentation analysis”, International Journal of Hospitality Management, Vol. 34, September, pp. 338-347.
    • (2013) International Journal of Hospitality Management , vol.34 , pp. 338-347
    • Díaz, E.1    Koutra, C.2
  • 17
    • 84859843975 scopus 로고    scopus 로고
    • Factors affecting E-Marketing adoption and implementation in tourism firms: An empirical investigation of Egyptian small tourism organizations
    • El-Gohary, H. (2012), “Factors affecting E-Marketing adoption and implementation in tourism firms: an empirical investigation of Egyptian small tourism organizations”, Tourism Management, Vol. 33 No. 5, pp. 1256-1269.
    • (2012) Tourism Management , vol.33 , Issue.5 , pp. 1256-1269
    • El-Gohary, H.1
  • 20
    • 84868372942 scopus 로고    scopus 로고
    • Social media impact on holiday travel planning: The case of the Russian and the FSU markets
    • Fotis, J., Buhalis, D. and Rossides, N. (2011), “Social media impact on holiday travel planning: the case of the Russian and the FSU markets”, International Journal of Online Marketing, Vol. 1 No. 4, pp. 1-19.
    • (2011) International Journal of Online Marketing , vol.1 , Issue.4 , pp. 1-19
    • Fotis, J.1    Buhalis, D.2    Rossides, N.3
  • 22
    • 77953145746 scopus 로고    scopus 로고
    • E-business readiness, intensity, and impact: An Austrian destination management organization study
    • Fuchs, M., Höpken, W., Föger, A. and Kunz, M. (2010), “E-business readiness, intensity, and impact: an Austrian destination management organization study”, Journal of Travel Research, Vol. 49 No. 2, pp. 165-178.
    • (2010) Journal of Travel Research , vol.49 , Issue.2 , pp. 165-178
    • Fuchs, M.1    Höpken, W.2    Föger, A.3    Kunz, M.4
  • 23
    • 84861163198 scopus 로고    scopus 로고
    • Internet promotional material and conservation volunteer tourist motivations: A case study of selecting organizations and projects
    • Grimm, K.E. and Needham, M.D. (2012), “Internet promotional material and conservation volunteer tourist motivations: a case study of selecting organizations and projects”, Tourism Management Perspectives, Vol. 1 No. 1, pp. 17-27.
    • (2012) Tourism Management Perspectives , vol.1 , Issue.1 , pp. 17-27
    • Grimm, K.E.1    Needham, M.D.2
  • 24
    • 77952322763 scopus 로고    scopus 로고
    • Virtual reality: Applications and implications for tourism
    • Guttentag, D.A. (2010), “Virtual reality: applications and implications for tourism”, Tourism Management, Vol. 31 No. 5, pp. 637-651.
    • (2010) Tourism Management , vol.31 , Issue.5 , pp. 637-651
    • Guttentag, D.A.1
  • 25
    • 84876732243 scopus 로고    scopus 로고
    • Social media as a destination marketing tool: Its use by national tourism organisations
    • Hays, S., Page, S. and Buhalis, D. (2012), “Social media as a destination marketing tool: its use by national tourism organisations”, Current Issues in Tourism, Vol. 16 No. 3, pp. 211-239.
    • (2012) Current Issues in Tourism , vol.16 , Issue.3 , pp. 211-239
    • Hays, S.1    Page, S.2    Buhalis, D.3
  • 26
    • 84862175552 scopus 로고    scopus 로고
    • Developing and testing a global model to explain the adoption of websites by users in rural tourism accommodations
    • Herrero, C. and San Martin, H. (2012), “Developing and testing a global model to explain the adoption of websites by users in rural tourism accommodations”, International Journal of Hospitality Management, Vol. 31 No. 4, pp. 1178-1186.
    • (2012) International Journal of Hospitality Management , vol.31 , Issue.4 , pp. 1178-1186
    • Herrero, C.1    San Martin, H.2
  • 28
    • 84863217820 scopus 로고    scopus 로고
    • Web users behavioural patterns of tourism information search: From online to offline”
    • Ho, C.I., Lin, M.H. and Chen, H.M. (2012), “Web users’ behavioural patterns of tourism information search: from online to offline”, Tourism Management, Vol. 33 No. 6, pp. 1468-1482.
    • (2012) Tourism Management , vol.33 , Issue.6 , pp. 1468-1482
    • Ho, C.I.1    Lin, M.H.2    Chen, H.M.3
  • 29
    • 77049126813 scopus 로고    scopus 로고
    • Involvement theory in constructing bloggers intention to purchase travel products”
    • Huang, C.Y., Chou, C.J. and Lin, P.C. (2010), “Involvement theory in constructing bloggers’ intention to purchase travel products”, Tourism Management, Vol. 31 No. 4, pp. 513-526.
    • (2010) Tourism Management , vol.31 , Issue.4 , pp. 513-526
    • Huang, C.Y.1    Chou, C.J.2    Lin, P.C.3
  • 30
    • 55649106344 scopus 로고    scopus 로고
    • A comparison of competing theoretical models for understanding acceptance behavior of information systems in upscale hotels
    • Huh, H.J., Kim, T.T. and Law, R. (2009), “A comparison of competing theoretical models for understanding acceptance behavior of information systems in upscale hotels”, International Journal of Hospitality Management, Vol. 28 No. 1, pp. 121-134.
    • (2009) International Journal of Hospitality Management , vol.28 , Issue.1 , pp. 121-134
    • Huh, H.J.1    Kim, T.T.2    Law, R.3
  • 31
    • 79958837567 scopus 로고    scopus 로고
    • Structural effects of cognitive and affective responses to web advertisements, website and brand attitudes, and purchase intentions: The case of casual-dining restaurants
    • Hwang, J., Yoon, Y.S. and Park, N.H. (2011), “Structural effects of cognitive and affective responses to web advertisements, website and brand attitudes, and purchase intentions: the case of casual-dining restaurants”, International Journal of Hospitality Management, Vol. 30 No. 4, pp. 897-907.
    • (2011) International Journal of Hospitality Management , vol.30 , Issue.4 , pp. 897-907
    • Hwang, J.1    Yoon, Y.S.2    Park, N.H.3
  • 32
    • 73449100826 scopus 로고    scopus 로고
    • Using virtual communities in tourism research
    • Illum, S.F., Ivanov, S.H. and Liang, Y. (2010), “Using virtual communities in tourism research”, Tourism Management, Vol. 31 No. 3, pp. 335-340.
    • (2010) Tourism Management , vol.31 , Issue.3 , pp. 335-340
    • Illum, S.F.1    Ivanov, S.H.2    Liang, Y.3
  • 33
    • 79957639954 scopus 로고    scopus 로고
    • Progress and development of information and communication technologies in hospitality
    • Ip, C., Leung, R. and Law, R. (2011), “Progress and development of information and communication technologies in hospitality”, International Journal of Contemporary Hospitality Management, Vol. 23 No. 4, pp. 533-551.
    • (2011) International Journal of Contemporary Hospitality Management , vol.23 , Issue.4 , pp. 533-551
    • Ip, C.1    Leung, R.2    Law, R.3
  • 34
    • 84861125085 scopus 로고    scopus 로고
    • Tourist information search and destination choice in a digital age
    • Jacobsen, J.K.S. and Munar, A.M. (2012), “Tourist information search and destination choice in a digital age”, Tourism Management Perspectives, Vol. 1 No. 1, pp. 39-47.
    • (2012) Tourism Management Perspectives , vol.1 , Issue.1 , pp. 39-47
    • Jacobsen, J.1    Munar, A.M.2
  • 35
    • 84873460146 scopus 로고    scopus 로고
    • Examining the structural relationships of electronic word of mouth, destination image, tourist attitude toward destination and travel intention: An integrated approach
    • Jalilvand, M.R., Samiei, N., Dini, B. and Manzari, P.Y. (2012), “Examining the structural relationships of electronic word of mouth, destination image, tourist attitude toward destination and travel intention: An integrated approach”, Journal of Destination Marketing and Management, Vol. 1 Nos 1/2, pp. 134-143.
    • (2012) Journal of Destination Marketing and Management , vol.1 , Issue.1-2 , pp. 134-143
    • Jalilvand, M.R.1    Samiei, N.2    Dini, B.3    Manzari, P.Y.4
  • 36
    • 79957830434 scopus 로고    scopus 로고
    • User-generated destination image through weblogs: A comparison of pre- and post-visit images
    • Jani, D. and Hwang, Y.H. (2011), “User-generated destination image through weblogs: a comparison of pre- and post-visit images”, Asia Pacific Journal of Tourism Research, Vol. 16 No. 3, pp. 339-356.
    • (2011) Asia Pacific Journal of Tourism Research , vol.16 , Issue.3 , pp. 339-356
    • Jani, D.1    Hwang, Y.H.2
  • 37
    • 83355160655 scopus 로고    scopus 로고
    • Shopping orientation and online travel shopping: The role of travel experience
    • Jensen, J.M. (2012), “Shopping orientation and online travel shopping: the role of travel experience”, International Journal of Tourism Research, Vol. 14 No. 1, pp. 56-70.
    • (2012) International Journal of Tourism Research , vol.14 , Issue.1 , pp. 56-70
    • Jensen, J.M.1
  • 39
    • 79751532376 scopus 로고    scopus 로고
    • Restaurant experiences triggering positive electronic word-of-mouth (EWOM) motivations
    • Jeong, E. and Jang, S.S. (2011), “Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motivations”, International Journal of Hospitality Management, Vol. 30 No. 2, pp. 356-366.
    • (2011) International Journal of Hospitality Management , vol.30 , Issue.2 , pp. 356-366
    • Jeong, E.1    Jang, S.S.2
  • 40
    • 84871659461 scopus 로고    scopus 로고
    • A cross-cultural comparison of online travel information search behaviors
    • Jordan, E.J., Norman, W.C. and Vogt, C.A. (2013), “A cross-cultural comparison of online travel information search behaviors”, Tourism Management Perspectives, Vol. 6 No. 1, pp. 15-22.
    • (2013) Tourism Management Perspectives , vol.6 , Issue.1 , pp. 15-22
    • Jordan, E.J.1    Norman, W.C.2    Vogt, C.A.3
  • 41
    • 82955163027 scopus 로고    scopus 로고
    • Effects of podcast tours on tourist experiences in a national park
    • Kang, M. and Gretzel, U. (2012a), “Effects of podcast tours on tourist experiences in a national park”, Tourism Management, Vol. 33 No. 2, pp. 440-455.
    • (2012) Tourism Management , vol.33 , Issue.2 , pp. 440-455
    • Kang, M.1    Gretzel, U.2
  • 42
    • 84868273540 scopus 로고    scopus 로고
    • Perceptions of museum podcast tours: Effects of consumer innovativeness, Internet familiarity and podcasting affinity on performance expectancies
    • Kang, M. and Gretzel, U. (2012b), “Perceptions of museum podcast tours: effects of consumer innovativeness, Internet familiarity and podcasting affinity on performance expectancies”, Tourism Management Perspectives, Vol. 4 No. 1, pp. 155-163.
    • (2012) Tourism Management Perspectives , vol.4 , Issue.1 , pp. 155-163
    • Kang, M.1    Gretzel, U.2
  • 43
    • 84874615365 scopus 로고    scopus 로고
    • Determinants of sharing travel experiences in social media
    • Kang, M. and Schuett, M.A. (2013), “Determinants of sharing travel experiences in social media”, Journal of Travel and Tourism Marketing, Vol. 30 Nos 1/2, pp. 93-107.
    • (2013) Journal of Travel and Tourism Marketing , vol.30 , Issue.1-2 , pp. 93-107
    • Kang, M.1    Schuett, M.A.2
  • 45
    • 84867826697 scopus 로고    scopus 로고
    • Mapping segments accessing user-generated content and website applications in a joint space
    • Kastner, M. and Stangl, B. (2012), “Mapping segments accessing user-generated content and website applications in a joint space”, International Journal of Culture, Tourism and Hospitality Research, Vol. 6 No. 4, pp. 389-404.
    • (2012) International Journal of Culture, Tourism and Hospitality Research , vol.6 , Issue.4 , pp. 389-404
    • Kastner, M.1    Stangl, B.2
  • 46
    • 84860146957 scopus 로고    scopus 로고
    • Impact of e-commerce on travel intermediaries in Bulgaria: Doctoral dissertation summary
    • Kazandzhieva, V. (2012), “Impact of e-commerce on travel intermediaries in Bulgaria: doctoral dissertation summary”, European Journal of Tourism Research, Vol. 5 No. 1, pp. 84-88.
    • (2012) European Journal of Tourism Research , vol.5 , Issue.1 , pp. 84-88
    • Kazandzhieva, V.1
  • 47
    • 77958467708 scopus 로고    scopus 로고
    • Consulting communities: Using audience response system (ARS) technology to assess community preferences for sustainable recreation and tourism development
    • Keske, C. and Smutko, S. (2010), “Consulting communities: using audience response system (ARS) technology to assess community preferences for sustainable recreation and tourism development”, Journal of Sustainable Tourism, Vol. 18 No. 8, pp. 951-970.
    • (2010) Journal of Sustainable Tourism , vol.18 , Issue.8 , pp. 951-970
    • Keske, C.1    Smutko, S.2
  • 48
    • 68549085147 scopus 로고    scopus 로고
    • How technological innovations extend services outreach to customers: The changing shape of hospitality services taxonomy
    • Khan, M. and Khan, M.A. (2009), “How technological innovations extend services outreach to customers: the changing shape of hospitality services taxonomy”, International Journal of Contemporary Hospitality Management, Vol. 21 No. 5, pp. 509-522.
    • (2009) International Journal of Contemporary Hospitality Management , vol.21 , Issue.5 , pp. 509-522
    • Khan, M.1    Khan, M.A.2
  • 49
    • 79952027164 scopus 로고    scopus 로고
    • Factors affecting organizational information technology acceptance: A comparison of convention and visitor bureaus and meeting planners in the United States
    • Kim, D.Y., Jang, S. and Morrison, A.M. (2011a), “Factors affecting organizational information technology acceptance: a comparison of convention and visitor bureaus and meeting planners in the United States”, Journal of Convention and Event Tourism, Vol. 12 No. 1, pp. 1-24.
    • (2011) Journal of Convention and Event Tourism , vol.12 , Issue.1 , pp. 1-24
    • Kim, D.Y.1    Jang, S.2    Morrison, A.M.3
  • 50
    • 80054000058 scopus 로고    scopus 로고
    • Effects of gender and expertise on consumers motivation to read online hotel reviews”
    • Kim, E.E., Mattila, A.S. and Baloglu, S. (2011b), “Effects of gender and expertise on consumers’ motivation to read online hotel reviews”, Cornell Hospitality Quarterly, Vol. 52 No. 4, pp. 399-406.
    • (2011) Cornell Hospitality Quarterly , vol.52 , Issue.4 , pp. 399-406
    • Kim, E.E.1    Mattila, A.S.2    Baloglu, S.3
  • 51
    • 84886396190 scopus 로고    scopus 로고
    • Impact of hotel information security on system reliability
    • Kim, H.B., Lee, D.S. and Ham, S. (2013a), “Impact of hotel information security on system reliability”, International Journal of Hospitality Management, Vol. 35, December, pp. 369-379.
    • (2013) International Journal of Hospitality Management , vol.35 , pp. 369-379
    • Kim, H.B.1    Lee, D.S.2    Ham, S.3
  • 52
    • 84874618308 scopus 로고    scopus 로고
    • Social networking and social support in tourism experience: The moderating role of online self-presentation strategies
    • Kim, J. and Tussyadiah, I.P. (2013), “Social networking and social support in tourism experience: the moderating role of online self-presentation strategies”, Journal of Travel and Tourism Marketing, Vol. 30 Nos 1/2, pp. 78-92.
    • (2013) Journal of Travel and Tourism Marketing , vol.30 , Issue.1-2 , pp. 78-92
    • Kim, J.1    Tussyadiah, I.P.2
  • 55
    • 78649834389 scopus 로고    scopus 로고
    • The effect of perceived trust on electronic commerce: Shopping online for tourism products and services in South Korea
    • Kim, M.J., Chung, N. and Lee, C.K. (2011c), “The effect of perceived trust on electronic commerce: shopping online for tourism products and services in South Korea”, Tourism Management, Vol. 32 No. 2, pp. 256-265.
    • (2011) Tourism Management , vol.32 , Issue.2 , pp. 256-265
    • Kim, M.J.1    Chung, N.2    Lee, C.K.3
  • 56
    • 84879826653 scopus 로고    scopus 로고
    • Investigating the role of trust and gender in online tourism shopping in South Korea
    • Kim, M.J., Lee, C.K. and Chung, N. (2013c), “Investigating the role of trust and gender in online tourism shopping in South Korea”, Journal of Hospitality and Tourism Research, Vol. 37 No. 3, pp. 377-401.
    • (2013) Journal of Hospitality and Tourism Research , vol.37 , Issue.3 , pp. 377-401
    • Kim, M.J.1    Lee, C.K.2    Chung, N.3
  • 57
    • 79955145785 scopus 로고    scopus 로고
    • An examination of electronic video clips in the context of hotel websites
    • Kim, S. and Mattila, A.S. (2011), “An examination of electronic video clips in the context of hotel websites”, International Journal of Hospitality Management, Vol. 30 No. 3, pp. 612-618.
    • (2011) International Journal of Hospitality Management , vol.30 , Issue.3 , pp. 612-618
    • Kim, S.1    Mattila, A.S.2
  • 58
    • 77954598526 scopus 로고    scopus 로고
    • A new approach for assessment and comparison of websites: Using the modified balanced scorecard and analytical hierarchy process
    • Kim, Y.H. and Kim, M. (2010), “A new approach for assessment and comparison of websites: using the modified balanced scorecard and analytical hierarchy process”, Journal of Hospitality Marketing and Management, Vol. 19 No. 6, pp. 676-695.
    • (2010) Journal of Hospitality Marketing and Management , vol.19 , Issue.6 , pp. 676-695
    • Kim, Y.H.1    Kim, M.2
  • 59
    • 84876154386 scopus 로고    scopus 로고
    • Using self-service technology to reduce customer waiting times
    • Kokkinou, A. and Cranage, D.A. (2013), “Using self-service technology to reduce customer waiting times”, International Journal of Hospitality Management, Vol. 33, June, pp. 435-445.
    • (2013) International Journal of Hospitality Management , vol.33 , pp. 435-445
    • Kokkinou, A.1    Cranage, D.A.2
  • 60
    • 77955880410 scopus 로고    scopus 로고
    • Online distribution of airline tickets: Should airlines adopt a single or a multi-channel approach?
    • Koo, B., Mantin, B. and O’Connor, P. (2011), “Online distribution of airline tickets: should airlines adopt a single or a multi-channel approach?”, Tourism Management, Vol. 32 No. 1, pp. 69-74.
    • (2011) Tourism Management , vol.32 , Issue.1 , pp. 69-74
    • Koo, B.1    Mantin, B.2    O’Connor, P.3
  • 61
    • 84871377388 scopus 로고    scopus 로고
    • Spreading social media messages on Facebook: An analysis of restaurant business-to-consumer communications
    • Kwok, L. and Yu, B. (2013), “Spreading social media messages on Facebook: an analysis of restaurant business-to-consumer communications”, Cornell Hospitality Quarterly, Vol. 54 No. 1, pp. 84-94.
    • (2013) Cornell Hospitality Quarterly , vol.54 , Issue.1 , pp. 84-94
    • Kwok, L.1    Yu, B.2
  • 62
    • 70450128349 scopus 로고    scopus 로고
    • Information technology applications in hospitality and tourism: A review of publications from 2005 to 2007
    • Law, R., Leung, R. and Buhalis, D. (2009), “Information technology applications in hospitality and tourism: a review of publications from 2005 to 2007”, Journal of Travel and Tourism Marketing, Vol. 26 No. 5, pp. 599-623.
    • (2009) Journal of Travel and Tourism Marketing , vol.26 , Issue.5 , pp. 599-623
    • Law, R.1    Leung, R.2    Buhalis, D.3
  • 63
    • 84871398912 scopus 로고    scopus 로고
    • Progress and development of information technology in the hospitality industry: Evidence from cornell hospitality quarterly
    • Law, R., Leung, D., Au, N. and Lee, H.A. (2013), “Progress and development of information technology in the hospitality industry: evidence from cornell hospitality quarterly”, Cornell Hospitality Quarterly, Vol. 51 No. 4, pp. 10-24.
    • (2013) Cornell Hospitality Quarterly , vol.51 , Issue.4 , pp. 10-24
    • Law, R.1    Leung, D.2    Au, N.3    Lee, H.A.4
  • 65
    • 79955480192 scopus 로고    scopus 로고
    • Personalisation privacy paradox: The effects of personalisation and privacy assurance on customer responses to travel Web sites
    • Lee, C.H. and Cranage, D.A. (2011), “Personalisation privacy paradox: the effects of personalisation and privacy assurance on customer responses to travel Web sites”, Tourism Management, Vol. 32 No. 5, pp. 987-994.
    • (2011) Tourism Management , vol.32 , Issue.5 , pp. 987-994
    • Lee, C.H.1    Cranage, D.A.2
  • 66
    • 84885141411 scopus 로고    scopus 로고
    • Presentation formats of policy statements on hotel websites and privacy concerns: A multimedia learning theory perspective
    • Lee, H.A., Au, N. and Law, R. (2013), “Presentation formats of policy statements on hotel websites and privacy concerns: a multimedia learning theory perspective”, Journal of Hospitality and Tourism Research, Vol. 37 No. 4, pp. 470-489.
    • (2013) Journal of Hospitality and Tourism Research , vol.37 , Issue.4 , pp. 470-489
    • Lee, H.A.1    Au, N.2    Law, R.3
  • 68
    • 84859832021 scopus 로고    scopus 로고
    • Designing persuasive destination websites: A mental imagery processing perspective
    • Lee, W. and Gretzel, U. (2012), “Designing persuasive destination websites: a mental imagery processing perspective”, Tourism Management, Vol. 33 No. 5, pp. 1270-1280.
    • (2012) Tourism Management , vol.33 , Issue.5 , pp. 1270-1280
    • Lee, W.1    Gretzel, U.2
  • 69
    • 84858746676 scopus 로고    scopus 로고
    • The effect of facebook users arousal and valence on intention to go to the festival: Applying an extension of the technology acceptance model”
    • Lee, W., Xiong, L. and Hu, C. (2012), “The effect of facebook users’ arousal and valence on intention to go to the festival: applying an extension of the technology acceptance model”, International Journal of Hospitality Management, Vol. 31 No. 3, pp. 819-827.
    • (2012) International Journal of Hospitality Management , vol.31 , Issue.3 , pp. 819-827
    • Lee, W.1    Xiong, L.2    Hu, C.3
  • 70
    • 70450123966 scopus 로고    scopus 로고
    • Information technology publications in leading tourism journals: A study of 1985 to 2004
    • Leung, R. and Law, R. (2007), “Information technology publications in leading tourism journals: a study of 1985 to 2004”, Information Technology and Tourism, Vol. 9 No. 2, pp. 133-144.
    • (2007) Information Technology and Tourism , vol.9 , Issue.2 , pp. 133-144
    • Leung, R.1    Law, R.2
  • 71
    • 79958812189 scopus 로고    scopus 로고
    • Exploring the online buying behavior of specialty food shoppers
    • Liang, A.R.D. and Lim, W.M. (2011), “Exploring the online buying behavior of specialty food shoppers”, International Journal of Hospitality Management, Vol. 30 No. 4, pp. 855-865.
    • (2011) International Journal of Hospitality Management , vol.30 , Issue.4 , pp. 855-865
    • Liang, A.1    Lim, W.M.2
  • 72
    • 84869869921 scopus 로고    scopus 로고
    • Determinants of online booking loyalties for the purchasing of airline tickets
    • Llach, J., Marimon, F., Alonso-Almeida, M.D.M. and Bernardo, M. (2013), “Determinants of online booking loyalties for the purchasing of airline tickets”, Tourism Management, Vol. 35 No. 1, pp. 23-31.
    • (2013) Tourism Management , vol.35 , Issue.1 , pp. 23-31
    • Llach, J.1    Marimon, F.2    Alonso-Almeida, M.3    Bernardo, M.4
  • 75
    • 84868288146 scopus 로고    scopus 로고
    • Stakeholder engagement in the design of scenarios of technology-enhanced tourism services
    • McCabe, S., Sharples, M. and Foster, C. (2012), “Stakeholder engagement in the design of scenarios of technology-enhanced tourism services”, Tourism Management Perspectives, Vol. 4, October, pp. 36-44.
    • (2012) Tourism Management Perspectives , vol.4 , pp. 36-44
    • McCabe, S.1    Sharples, M.2    Foster, C.3
  • 76
    • 84860513470 scopus 로고    scopus 로고
    • Information technology in everyday and vacation contexts
    • MacKay, K. and Vogt, C. (2012), “Information technology in everyday and vacation contexts”, Annals of Tourism Research, Vol. 39 No. 3, pp. 1380-1401.
    • (2012) Annals of Tourism Research , vol.39 , Issue.3 , pp. 1380-1401
    • Mackay, K.1    Vogt, C.2
  • 77
    • 84875641438 scopus 로고    scopus 로고
    • Web reviews influence on expectations and purchasing intentions of hotel potential customers
    • Mauri, A.G. and Minazzi, R. (2013), “Web reviews influence on expectations and purchasing intentions of hotel potential customers”, International Journal of Hospitality Management, Vol. 34 No. 1, pp. 99-107.
    • (2013) International Journal of Hospitality Management , vol.34 , Issue.1 , pp. 99-107
    • Mauri, A.G.1    Minazzi, R.2
  • 78
    • 84867284930 scopus 로고    scopus 로고
    • Embracing broad-scale applications of biometric technologies in hospitality and tourism: Is the business ready?
    • Mills, J.E., Meyers, M. and Byun, S. (2010), “Embracing broad-scale applications of biometric technologies in hospitality and tourism: is the business ready?”, Journal of Hospitality and Tourism Technology, Vol. 1 No. 3, pp. 245-256.
    • (2010) Journal of Hospitality and Tourism Technology , vol.1 , Issue.3 , pp. 245-256
    • Mills, J.E.1    Meyers, M.2    Byun, S.3
  • 79
    • 79960515928 scopus 로고    scopus 로고
    • Customers adoption of biometric systems in restaurants: An extension of the technology acceptance model”
    • Morosan, C. (2011), “Customers’ adoption of biometric systems in restaurants: an extension of the technology acceptance model”, Journal of Hospitality Marketing and Management, Vol. 20 No. 6, pp. 661-690.
    • (2011) Journal of Hospitality Marketing and Management , vol.20 , Issue.6 , pp. 661-690
    • Morosan, C.1
  • 80
    • 85010521573 scopus 로고    scopus 로고
    • Managing the distribution channel relationship with e-wholesalers: Hotel operators perspective”
    • Myung, E., Li, L. and Bai, B. (2009), “Managing the distribution channel relationship with e-wholesalers: hotel operators’ perspective”, Journal of Hospitality Marketing and Management, Vol. 18 No. 8, pp. 811-828.
    • (2009) Journal of Hospitality Marketing and Management , vol.18 , Issue.8 , pp. 811-828
    • Myung, E.1    Li, L.2    Bai, B.3
  • 81
    • 79251538964 scopus 로고    scopus 로고
    • Introducing flow theory to explain the interactive online shopping experience in a travel context
    • Nusair, K. and Parsa, H.G. (2011), “Introducing flow theory to explain the interactive online shopping experience in a travel context”, International Journal of Hospitality and Tourism Administration, Vol. 12 No. 1, pp. 1-20.
    • (2011) International Journal of Hospitality and Tourism Administration , vol.12 , Issue.1 , pp. 1-20
    • Nusair, K.1    Parsa, H.G.2
  • 82
    • 84869886862 scopus 로고    scopus 로고
    • Generation Y travelers commitment to online social network websites”
    • Nusair, K., Bilgihan, A., Okumus, F. and Cobanoglu, C. (2013), “Generation Y travelers’ commitment to online social network websites”, Tourism Management, Vol. 35 Nos 1/2, pp. 13-22.
    • (2013) Tourism Management , vol.35 , Issue.1-2 , pp. 13-22
    • Nusair, K.1    Bilgihan, A.2    Okumus, F.3    Cobanoglu, C.4
  • 83
    • 65549089241 scopus 로고    scopus 로고
    • Pay-per-click search engine advertising: Are hotel trademarks being abused?
    • O’Connor, P. (2009), “Pay-per-click search engine advertising: are hotel trademarks being abused?” Cornell Hospitality Quarterly, Vol. 50 No. 2, pp. 232-244.
    • (2009) Cornell Hospitality Quarterly , vol.50 , Issue.2 , pp. 232-244
    • O’Connor, P.1
  • 84
    • 85010521530 scopus 로고    scopus 로고
    • Travelers intent to use mobile technologies as a function of effort and performance expectancy”
    • Oh, S., Lehto, X.Y. and Park, J. (2009), “Travelers’ intent to use mobile technologies as a function of effort and performance expectancy”, Journal of Hospitality Marketing and Management, Vol. 18 No. 8, pp. 765-781.
    • (2009) Journal of Hospitality Marketing and Management , vol.18 , Issue.8 , pp. 765-781
    • Oh, S.1    Lehto, X.Y.2    Park, J.3
  • 85
    • 78650286937 scopus 로고    scopus 로고
    • The long tail of destination image and online marketing
    • Pan, B. and Li, X.R. (2011), “The long tail of destination image and online marketing”, Annals of Tourism Research, Vol. 38 No. 1, pp. 132-152.
    • (2011) Annals of Tourism Research , vol.38 , Issue.1 , pp. 132-152
    • Pan, B.1    Li, X.R.2
  • 86
    • 79958180229 scopus 로고    scopus 로고
    • The dynamics of search engine marketing for tourist destinations
    • Pan, B., Xiang, Z., Law, R. and Fesenmaier, D.R. (2011), “The dynamics of search engine marketing for tourist destinations”, Journal of Travel Research, Vol. 50 No. 4, pp. 365-377.
    • (2011) Journal of Travel Research , vol.50 , Issue.4 , pp. 365-377
    • Pan, B.1    Xiang, Z.2    Law, R.3    Fesenmaier, D.R.4
  • 87
    • 84872410378 scopus 로고    scopus 로고
    • What determines consumers ratings of service providers? An exploratory study of online traveler reviews”
    • Racherla, P., Connolly, D.J. and Christodoulidou, N. (2013), “What determines consumers’ ratings of service providers? An exploratory study of online traveler reviews”, Journal of Hospitality Marketing and Management, Vol. 22 No. 2, pp. 135-161.
    • (2013) Journal of Hospitality Marketing and Management , vol.22 , Issue.2 , pp. 135-161
    • Racherla, P.1    Connolly, D.J.2    Christodoulidou, N.3
  • 88
    • 84856494752 scopus 로고    scopus 로고
    • A behavioral analysis of web sharers and browsers in Hong Kong using targeted association rule mining
    • Rong, J., Vu, H.Q., Law, R. and Li, G. (2012), “A behavioral analysis of web sharers and browsers in Hong Kong using targeted association rule mining”, Tourism Management, Vol. 33 No. 4, pp. 731-740.
    • (2012) Tourism Management , vol.33 , Issue.4 , pp. 731-740
    • Rong, J.1    Vu, H.Q.2    Law, R.3    Li, G.4
  • 89
    • 80052756948 scopus 로고    scopus 로고
    • The role of information technology in relationships between travel agencies and their suppliers
    • Ruiz-Molina, M.E., Gil-Saura, I. and Moliner-Velazquez, B. (2010), “The role of information technology in relationships between travel agencies and their suppliers”, Journal of Hospitality and Tourism Technology, Vol. 1 No. 2, pp. 144-162.
    • (2010) Journal of Hospitality and Tourism Technology , vol.1 , Issue.2 , pp. 144-162
    • Ruiz-Molina, M.E.1    Gil-Saura, I.2    Moliner-Velazquez, B.3
  • 90
    • 82955233641 scopus 로고    scopus 로고
    • Influence of the users psychological factors on the online purchase intention in rural tourism: Integrating innovativeness to the UTAUT framework”
    • San Martin, H. and Herrero, A. (2012), “Influence of the user’s psychological factors on the online purchase intention in rural tourism: integrating innovativeness to the UTAUT framework”, Tourism Management, Vol. 33 No. 2, pp. 341-350.
    • (2012) Tourism Management , vol.33 , Issue.2 , pp. 341-350
    • San Martin, H.1    Herrero, A.2
  • 91
    • 84866896281 scopus 로고    scopus 로고
    • Merging task-technology fit and technology acceptance models to assess guest empowerment technology usage in hotels
    • Schrier, T., Erdem, M. and Brewer, P. (2010), “Merging task-technology fit and technology acceptance models to assess guest empowerment technology usage in hotels”, Journal of Hospitality and Tourism Technology, Vol. 1 No. 3, pp. 201-217.
    • (2010) Journal of Hospitality and Tourism Technology , vol.1 , Issue.3 , pp. 201-217
    • Schrier, T.1    Erdem, M.2    Brewer, P.3
  • 93
    • 84867645020 scopus 로고    scopus 로고
    • Exploiting Web 2.0 for new service development: Findings and implications from the Greek tourism industry
    • Sigala, M. (2012a), “Exploiting Web 2.0 for new service development: findings and implications from the Greek tourism industry”, International Journal of Tourism Research, Vol. 14 No. 6, pp. 551-566.
    • (2012) International Journal of Tourism Research , vol.14 , Issue.6 , pp. 551-566
    • Sigala, M.1
  • 94
    • 84867164070 scopus 로고    scopus 로고
    • Social networks and customer involvement in new service development (NSD)
    • Sigala, M. (2012b), “Social networks and customer involvement in new service development (NSD)”, International Journal of Contemporary Hospitality Management, Vol. 24 No. 7, pp. 966-990.
    • (2012) International Journal of Contemporary Hospitality Management , vol.24 , Issue.7 , pp. 966-990
    • Sigala, M.1
  • 95
    • 79960306518 scopus 로고    scopus 로고
    • The impact of online reviews on hotel booking intentions and perception of trust
    • Sparks, B.A. and Browning, V. (2011), “The impact of online reviews on hotel booking intentions and perception of trust”, Tourism Management, Vol. 32 No. 6, pp. 1310-1323.
    • (2011) Tourism Management , vol.32 , Issue.6 , pp. 1310-1323
    • Sparks, B.A.1    Browning, V.2
  • 96
    • 84859871588 scopus 로고    scopus 로고
    • A hierarchical model of technology adoption for small owner-managed travel firms: An organizational decision-making and leadership perspective
    • Spencer, A.J., Buhalis, D. and Moital, M. (2012), “A hierarchical model of technology adoption for small owner-managed travel firms: an organizational decision-making and leadership perspective”, Tourism Management, Vol. 33 No. 5, pp. 1195-1208.
    • (2012) Tourism Management , vol.33 , Issue.5 , pp. 1195-1208
    • Spencer, A.J.1    Buhalis, D.2    Moital, M.3
  • 97
    • 81855173799 scopus 로고    scopus 로고
    • User-based website design in tourism with a special focus on web 2.0 websites: Doctoral dissertation summary
    • Stangl, B. (2011), “User-based website design in tourism with a special focus on web 2.0 websites: doctoral dissertation summary”, European Journal of Tourism Research, Vol. 4 No. 1, pp. 70-74.
    • (2011) European Journal of Tourism Research , vol.4 , Issue.1 , pp. 70-74
    • Stangl, B.1
  • 98
    • 77952422371 scopus 로고    scopus 로고
    • Benchmarking CVB website performance: Spatial and structural patterns
    • Stepchenkova, S., Tang, L., Jang, S.S., Kirilenko, A.P. and Morrison, A.M. (2010), “Benchmarking CVB website performance: spatial and structural patterns”, Tourism Management, Vol. 31 No. 5, pp. 611-620.
    • (2010) Tourism Management , vol.31 , Issue.5 , pp. 611-620
    • Stepchenkova, S.1    Tang, L.2    Jang, S.S.3    Kirilenko, A.P.4    Morrison, A.M.5
  • 99
    • 84869211874 scopus 로고    scopus 로고
    • Are pictures worth a thousand room nights? Success factors for hotel web site design
    • Stringam, B.B. and Gerdes, Jr, J. (2010), “Are pictures worth a thousand room nights? Success factors for hotel web site design”, Journal of Hospitality and Tourism Technology, Vol. 1 No. 1, pp. 30-49.
    • (2010) Journal of Hospitality and Tourism Technology , vol.1 , Issue.1 , pp. 30-49
    • Stringam, B.B.1    Gerdes, J.2
  • 100
    • 84857371193 scopus 로고    scopus 로고
    • Internet apprehensiveness: An examination of on-line information seeking and purchasing behavior
    • Susskind, A.M. and Stefanone, M.A. (2010), “Internet apprehensiveness: an examination of on-line information seeking and purchasing behavior”, Journal of Hospitality and Tourism Technology, Vol. 1 No. 1, pp. 5-29.
    • (2010) Journal of Hospitality and Tourism Technology , vol.1 , Issue.1 , pp. 5-29
    • Susskind, A.M.1    Stefanone, M.A.2
  • 101
    • 83655172548 scopus 로고    scopus 로고
    • Travel packaging on the internet: The impact of pricing information and perceived value on consumer choice
    • Tanford, S., Baloglu, S. and Erdem, M. (2012), “Travel packaging on the internet: the impact of pricing information and perceived value on consumer choice”, Journal of Travel Research, Vol. 51 No. 1, pp. 68-80.
    • (2012) Journal of Travel Research , vol.51 , Issue.1 , pp. 68-80
    • Tanford, S.1    Baloglu, S.2    Erdem, M.3
  • 102
    • 80052451421 scopus 로고    scopus 로고
    • Dual-route communication of destination websites
    • Tang, L.R., Jang, S.S. and Morrison, A. (2012), “Dual-route communication of destination websites”, Tourism Management, Vol. 33 No. 1, pp. 38-49.
    • (2012) Tourism Management , vol.33 , Issue.1 , pp. 38-49
    • Tang, L.R.1    Jang, S.S.2    Morrison, A.3
  • 103
    • 77956699115 scopus 로고    scopus 로고
    • Role of the demographic factors in the process of hotel information systems adoption
    • Tarcan, E. and Varol, E.S. (2010), “Role of the demographic factors in the process of hotel information systems adoption”, Tourism, Vol. 58 No. 2, pp. 127-144.
    • (2010) Tourism , vol.58 , Issue.2 , pp. 127-144
    • Tarcan, E.1    Varol, E.S.2
  • 104
    • 84874614207 scopus 로고    scopus 로고
    • Social media in destination choice: Distinctive electronic word-of-mouth dimensions
    • Tham, A., Croy, G. and Mair, J. (2013), “Social media in destination choice: distinctive electronic word-of-mouth dimensions”, Journal of Travel and Tourism Marketing, Vol. 30 Nos 1/2, pp. 144-155.
    • (2013) Journal of Travel and Tourism Marketing , vol.30 , Issue.1-2 , pp. 144-155
    • Tham, A.1    Croy, G.2    Mair, J.3
  • 105
    • 80053980134 scopus 로고    scopus 로고
    • Travel planning: Searching for and booking hotels on the Internet
    • Toh, R.S., DeKay, C.F. and Raven, P. (2011), “Travel planning: searching for and booking hotels on the Internet”, Cornell Hospitality Quarterly, Vol. 52 No. 4, pp. 388-398.
    • (2011) Cornell Hospitality Quarterly , vol.52 , Issue.4 , pp. 388-398
    • Toh, R.S.1    Dekay, C.F.2    Raven, P.3
  • 106
    • 77955421143 scopus 로고    scopus 로고
    • An effective evaluation model and improvement analysis for national park websites: A case study of Taiwan
    • Tsai, W.H., Chou, W.C. and Lai, C.W. (2010), “An effective evaluation model and improvement analysis for national park websites: a case study of Taiwan”, Tourism Management, Vol. 31 No. 6, pp. 936-952.
    • (2010) Tourism Management , vol.31 , Issue.6 , pp. 936-952
    • Tsai, W.H.1    Chou, W.C.2    Lai, C.W.3
  • 107
    • 84859961268 scopus 로고    scopus 로고
    • The role of geo-based technology in place experiences
    • Tussyadiah, I.P. and Zach, F.J. (2012), “The role of geo-based technology in place experiences”, Annals of Tourism Research, Vol. 39 No. 2, pp. 780-800.
    • (2012) Annals of Tourism Research , vol.39 , Issue.2 , pp. 780-800
    • Tussyadiah, I.P.1    Zach, F.J.2
  • 108
    • 84862001454 scopus 로고    scopus 로고
    • The role of smartphones in mediating the touristic experience
    • Wang, D., Park, S. and Fesenmaier, D.R. (2012), “The role of smartphones in mediating the touristic experience”, Journal of Travel Research, Vol. 51 No. 4, pp. 371-387.
    • (2012) Journal of Travel Research , vol.51 , Issue.4 , pp. 371-387
    • Wang, D.1    Park, S.2    Fesenmaier, D.R.3
  • 109
    • 79955156997 scopus 로고    scopus 로고
    • Exploring the factors of gastronomy blogs influencing readers intention to taste”
    • Wang, H.Y. (2011), “Exploring the factors of gastronomy blogs influencing readers’ intention to taste”, International Journal of Hospitality Management, Vol. 30 No. 3, pp. 503-514.
    • (2011) International Journal of Hospitality Management , vol.30 , Issue.3 , pp. 503-514
    • Wang, H.Y.1
  • 110
    • 77954542988 scopus 로고    scopus 로고
    • Predicting mobile hotel reservation adoption: Insight from a perceived value standpoint
    • Wang, H.Y. and Wang, S.H. (2010), “Predicting mobile hotel reservation adoption: insight from a perceived value standpoint”, International Journal of Hospitality Management, Vol. 29 No. 4, pp. 598-608.
    • (2010) International Journal of Hospitality Management , vol.29 , Issue.4 , pp. 598-608
    • Wang, H.Y.1    Wang, S.H.2
  • 112
    • 70450222339 scopus 로고    scopus 로고
    • Role of social media in online travel information search
    • Xiang, Z. and Gretzel, U. (2010), “Role of social media in online travel information search”, Tourism Management, Vol. 31 No. 2, pp. 179-188.
    • (2010) Tourism Management , vol.31 , Issue.2 , pp. 179-188
    • Xiang, Z.1    Gretzel, U.2
  • 113
    • 81055156384 scopus 로고    scopus 로고
    • Harness the power of viral marketing in hotel industry: A network discount strategy
    • Xiong, L. and Hu, C. (2010), “Harness the power of viral marketing in hotel industry: a network discount strategy”, Journal of Hospitality and Tourism Technology, Vol. 1 No. 3, pp. 234-244.
    • (2010) Journal of Hospitality and Tourism Technology , vol.1 , Issue.3 , pp. 234-244
    • Xiong, L.1    Hu, C.2
  • 114
    • 77954534605 scopus 로고    scopus 로고
    • The impact of e-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews
    • Zhang, Z., Ye, Q., Law, R. and Li, Y. (2010), “The impact of e-word-of-mouth on the online popularity of restaurants: a comparison of consumer reviews and editor reviews”, International Journal of Hospitality Management, Vol. 29 No. 4, pp. 694-700.
    • (2010) International Journal of Hospitality Management , vol.29 , Issue.4 , pp. 694-700
    • Zhang, Z.1    Ye, Q.2    Law, R.3    Li, Y.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.