A Framework to Identify Service Quality Determinants of IT Enabled Scalable Ventures: A Study from Indian Context

Journal of Information and Knowledge Management

Volumn 13, Issue 4, 2014, Pages

  Basu, Rana ^a   Bhola, Prabha ^a  

^a INDIAN INSTITUTE OF TECHNOLOGY   (India)

Author keywords

healthcare; ICT; scalability; service quality; service ventures; TOPSIS

Indexed keywords

EID: 84941267039     PISSN: 02196492     EISSN: None     Source Type: Journal    
DOI: 10.1142/S0219649214500324     Document Type: Article

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