The ASP-Qual model: Measuring ASP service quality in Greece

Managing Service Quality: An International Journal

Volumn 14, Issue 1, 2004, Pages 103-114

  Sigala, Marianna ^a  

^a UNIVERSITY OF THE AEGEAN   (Greece)

Author keywords

Business performance; Greece; Outsourcing; Partnership; Service quality assurance; Software tools

Indexed keywords

EID: 84992985870     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520410513703     Document Type: Article

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