Intellectual capital and performance indicators: Taiwanese healthcare sector

Journal of Intellectual Capital

Volumn 8, Issue 3, 2007, Pages 538-556

  Peng, Tzu Ju Ann ^a,b   Pike, Stephen ^c   Roos, Göran ^b,c  

^a PROVIDENCE UNIVERSITY   (Taiwan)

^b CRANFIELD UNIVERSITY   (United Kingdom)

^c Intellectual Capital Services Ltd   (United Kingdom)

Author keywords

Health services; Intellectual capital; Performance measurement (quality); Taiwan

Indexed keywords

EID: 34547776442     PISSN: 14691930     EISSN: None     Source Type: Journal    
DOI: 10.1108/14691930710774902     Document Type: Article

References (17)

1. Baum, J.A.C. and Silverman, B.S. (2004), "Picking winners or building them? Alliance, intellectual, and human capital as selection criteria in venture financing and performance of biotechnology startups", Journal of Business Venturing, Vol. 19, pp. 411-36.
2. Bontis, N. (1998), "Intellectual capital: An exploratory study that develops measures and models", Management Decision, Vol. 36 No. 2, pp. 63-76.
3. Chow, C.W., Haddad, K. and Williamson, J. (1998), "The Balanced Scorecard: A potent tool for energizing and focusing healthcare organization management", Journal of Healthcare Management, Vol. 43 No. 3, pp. 263-80.
4. Griffith, J.R. and White, K.R. (2005), "The revolution in hospital management", Journal of Healthcare Management, Vol. 50 No. 3, pp. 170-90.
5. Johannessen, J., Olsen, B. and Olaisen, J. (2005), "Intellectual capital as a holistic management philosophy: A theoretical perspective", International Journal of Information Management, Vol. 25, pp. 151-71.
6. Kaplan, R.S. and Norton, D.P. (1996), The Balanced Scorecard. Translating Strategy into Action, Harvard Business School Press, Boston, MA.
7. Marr, B., Schiuma, G. and Neely, A. (2004), "The dynamics of value creation: Mapping your intellectual performance drivers", Journal of Intellectual Capital, Vol. 5 No. 2, pp. 312-25.
8. Moliner, M.A. (2006), "Hospital perceived value", Health Care Management Review, Vol. 31 No. 4, pp. 328-36.
9. Nahapiet, J. and Ghoshal, S. (1998), "Social capital, intellectual capital, and the organizational advantage", Academy of Management Review, Vol. 23 No. 2, pp. 242-66.
10. Roos, G. and Roos, J. (1997), "Measuring your company's intellectual performance", Long Range Planning, Vol. 30 No. 3, pp. 413-26.
11. Roos, G., Bainbridge, A. and Jacobson, K. (2001), "Intellectual capital analysis as a strategic tool", Strategy and Leadership Journal, Vol. 29 No. 4, pp. 21-6.
12. Roos, G., Pike, S. and Fernström, L. (2005), Managing Intellectual Capital in Practice, Elsevier, Oxford.
13. Shewchuk, R.M., O'Connor, S.J. and Fine, D.J. (2005), "Building an understanding of the competencies needed for health administration practice", Journal of Healthcare Management, Vol. 50 No. 1, pp. 32-48.
14. Spender, J.C. (1996), "Making knowledge the basis of a dynamic theory of the firm", Strategic Management Journal, Vol. 17, S2, pp. 45-62.
15. Sveiby, K.E. (1997), The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets, Berrett-Koehler, San Francisco, CA.
16. Quinn, J.B. (1992), Intelligent Enterprise, The Free Press, New York, NY.
17. Yap, C., Siu, E., Baker, G.R. and Brown, A.D. (2005), "A comparison of systemwide and hospital-specific performance measurement tools", Journal of Healthcare Management, Vol. 50 No. 4, pp. 251-63.