Dimensions of e-quality

International Journal of Quality and Reliability Management

Volumn 19, Issue 3, 2002, Pages 246-258

  Madu, Christian N ^a   Madu, Assumpta A ^b  

^a PACE UNIVERSITY   (United States)

^b ALBERT EINSTEIN COLLEGE OF MEDICINE   (United States)

Author keywords

Customer service; Internet; Quality

Indexed keywords

EID: 0038433902     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710210415668     Document Type: Article

References (17)

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