Measuring service quality in the hotel industry: A study in a business hotel in Turkey

International Journal of Hospitality Management

Volumn 25, Issue 2, 2006, Pages 170-192

  Akbaba, Atilla ^a  

^a Akcakoca Turizm Isletmeciligi ve Otelcilik Yuksekokulu   (Turkey)

Author keywords

Business hotels; Hospitality industry; Service quality; SERVQUAL

Indexed keywords

EID: 33746811357     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2005.08.006     Document Type: Article

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