A customized measure of service quality in the UAE

Managing Service Quality

Volumn 15, Issue 4, 2005, Pages 374-388

  Jabnoun, Naceur ^a   Khalifa, Azaddin ^a  

^a UNIVERSITY OF SHARJAH   (United Arab Emirates)

Author keywords

Banks; Measurement; Service quality; United Arab Emirates

Indexed keywords

EID: 27644549142     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520510606844     Document Type: Article

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