The role of punishment and reward sensitivity in the emotional labor process: A within-person perspective

Journal of Occupational Health Psychology

Volumn 19, Issue 1, 2014, Pages 108-121

  Schreurs, Bert ^a   Guenter, Hannes ^a   Hülsheger, Ute ^a   van Emmerik, Hetty ^a  

^a MAASTRICHT UNIVERSITY   (Netherlands)

Author keywords

Behavioral activation; Behavioral inhibition; Diary study; Emotional labor; Multilevel; Wellbeing

Indexed keywords

ARTICLE; CONTROLLED STUDY; DEPERSONALIZATION; EMOTION; EMOTIONAL LABOR; EMOTIONAL STRESS; EMPLOYEE; HEALTH SURVEY; HUMAN; HUMAN EXPERIMENT; PRIORITY JOURNAL; PSYCHOLOGICAL WELL BEING; PUNISHMENT; REINFORCEMENT; REWARD; RISK ASSESSMENT; SOCIAL APPROVAL; SOCIAL BEHAVIOR; SOCIAL INTERACTION; WORK CAPACITY; WORKER;

ADAPTATION, PSYCHOLOGICAL; ADULT; BURNOUT, PROFESSIONAL; CHARACTER; DEPERSONALIZATION; EMOTIONS; FEMALE; HUMANS; INDIVIDUALITY; INTERNAL-EXTERNAL CONTROL; INTERPERSONAL RELATIONS; JOB SATISFACTION; MALE; MIDDLE AGED; NETHERLANDS; PUNISHMENT; QUALITY OF LIFE; QUESTIONNAIRES; REINFORCEMENT, SOCIAL; REWARD; ROLE; SOCIAL DESIRABILITY; STRESS, PSYCHOLOGICAL;

EID: 84893485754     PISSN: 10768998     EISSN: 19391307     Source Type: Journal    
DOI: 10.1037/a0035067     Document Type: Article

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