When "the show must go on": Surface acting and deep acting as determinants of emotional exhaustion and peer-rated service delivery

Academy of Management Journal

Volumn 46, Issue 1, 2003, Pages 86-96

  Grandey, Alicia A ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0037296863     PISSN: 00014273     EISSN: None     Source Type: Journal    
DOI: 10.2307/30040678     Document Type: Article

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