Emotional intelligence as moderator of the surface acting-strain relationship

Journal of Leadership and Organizational Studies

Volumn 15, Issue 4, 2009, Pages 368-380

  Prati, L Melita ^a   Liu, Yongmei ^b   Perrewé, Pamela L ^c   Ferris, Gerald R ^c  

^a EAST CAROLINA UNIVERSITY   (United States)

^b UNIVERSITY OF TEXAS AT ARLINGTON   (United States)

^c FLORIDA STATE UNIVERSITY   (United States)

Author keywords

Emotional intelligence; Emotional labor; Surface acting

Indexed keywords

EID: 65449178043     PISSN: 15480518     EISSN: 19397089     Source Type: Journal    
DOI: 10.1177/1548051808328518     Document Type: Article

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