Customer dominant value formation in service

European Business Review

Volumn 25, Issue 2, 2013, Pages 104-123

  Heinonen, Kristina ^a   Strandvik, Tore ^a   Voima, Päivi ^a  

^a HANKEN SCHOOL OF ECONOMICS   (Finland)

Author keywords

Customer ecosystem; Customer requirements; Customer services quality; Customer value; Customer dominant logic; Service dominant logic; Value creation; Value formation

Indexed keywords

EID: 84874449033     PISSN: 0955534X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09555341311302639     Document Type: Article

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