The investigation on dimensions of e-satisfaction for online shoes retailing

Journal of Retailing and Consumer Services

Volumn 19, Issue 4, 2012, Pages 398-405

  Endo, Seiji ^a   Yang, Jun ^b   Park, JungKun ^c  

^a Tokai University   (Japan)

^b UNIVERSITY OF HOUSTON VICTORIA   (United States)

^c UNIVERSITY OF HOUSTON   (United States)

Author keywords

E tailing; EWOM; Experience attribute dominated products; Satisfaction

Indexed keywords

CONSUMPTION BEHAVIOR; ELECTRONIC COMMERCE; INTERNET; QUALITATIVE ANALYSIS; QUANTITATIVE ANALYSIS; RETAILING; SHOPPING ACTIVITY;

EID: 84861781728     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2012.03.011     Document Type: Article

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