Services quality dimensions of Internet retailing: An exploratory analysis

Journal of Services Marketing

Volumn 17, Issue 7, 2003, Pages 685-700

  Yang, Zhilin ^a   Peterson, Robin T ^b   Cai, Shaohan ^c  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

^b NEW MEXICO STATE UNIVERSITY   (United States)

^c LAKEHEAD UNIVERSITY   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986133168     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040310501241     Document Type: Article

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