Customer satisfaction and word of mouth

Journal of Service Research

Volumn 1, Issue 1, 1998, Pages 5-17

  Anderson, Eugene W ^a  

^a UNIVERSITY OF MICHIGAN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33947578062     PISSN: 10946705     EISSN: 15527379     Source Type: Journal    
DOI: 10.1177/109467059800100102     Document Type: Article

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